IT Specialist, Administrative Delivery

You will be a member of the Regional IT Services (RITS) Business Services Team, and as a part of RITS journey to become increasingly centralized and standardized, you will become a part of a dynamic team in implementing RITS strategies across Global IT.

The primary role of this position is to provide Support for the IT Equipment purchasing for Contract Logistics and A&S employees. This involves reviewing employment status and management approvals for new and upgrades to IT Equipment, as well reviewing invoices, Cost Centers and monthly billing support.

Maintaining the database and invoices is also a key task for this position. Ensuring collection of the returned equipment and deciding which can be wiped clean and reused, as well as those that should be recycled, are also tasks associated with this role.

Supporting our colleagues with their issues/questions and train as back-up for the WAN circuit ordering and support.

Responsibilities also include reporting and follow-up on open queries and invoicing for managers., * Ensure timely follow-up and support for all DSV companies IT Equipment order processing and requests.

• Maintain reporting and invoicing for managers.
• Review and Answer emails in professional and organized manner. Ensure you maintain confidentiality and follow associated processes to follow up appropriately and timely.
• Monitor Ticket Queue and ensure they are assigned properly.
• Maintenance and filing of all documents timely and accurately in compliance with DSV protocols.
• Attend and contribute to Team support calls as appropriate.

Educational background / Work experience

• Knowledge of Corporate Processes and Data Management

• Overall understanding of DSV business processes and interdependencies

• University degree within Business Administration or a comparable discipline.

• Administrative routines and general administration
• Working with IT Support Organizations.
• Working with Service Now.

Skills:

• Excellent communication, networking, analytical and interpersonal skills.

• Highly structured

• High energy and service level.

• Flexibility to work across time zones when occasionally necessary.

• Competent understanding of Microsoft products and strong knowledge of Excel

• Organizational skills (prioritize, plan, assign and control)

Language skills

• Fluent in English (written and verbal)
• Understanding of Spanish - helpful but not required

Computer Literacy

• MS Office skills
• SharePoint

For this position, the expected base pay is: $70,000 - $75,000/ Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations.

DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers generous paid time off, paid holidays, and additional floating holidays.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com, Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalize and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.