Sr. IT Program Manager - Infrastructure

The IT Program Manager Sr leads execution efforts across a collection of projects/programs through cross functional teams across Bank and partners. Leads key strategic programs and influences as a cross-functional orchestrator. Working independently, this role requires demonstrated competency in quickly assessing situations, developing strong partnerships and the ability to communicate complex issues succinctly., + Ability to work cross-functionally (internal and external teams) to initiate, plan, execute, anticipate challenges, and develop solutions to correct and effectively deliver program/project on time and within budget.

• Facilitates cross-team planning and identifies interdepencies to ensure projects within the designated program align to business strategy and goals.

• Applies knowledge of key areas of intersection between business, operations, technology, and risk/legal functions to identify and develop network with constituencies that includes our business including engaging constructively with stakeholders.

• Motivates and manages a team of cross-functional performers from different IT project and business partners while fostering a fast-paced and flexible team culture.

• Helps establish governance controls structure where decision-making is weighted toward empowered teams.

• Prepares and presents executive level presentations, dashboards, and status reports.

• Mitigates and resolves conflicts while acting as the escalation point for project teams within the program.

• Coaches, reviews, and sometimes delegates work to other project managers or other lower level professionals.

• 5 years of experience in enterprise program management or project management

• Previous experience supporting large-scale infrastructure initiatives

• Background supporting one or more of the following: AWS/Azure, Cohesity, Palo Alto, Cisco, Avaya products

Preferred Qualifications

• 7+ years of experience driving execution through infrastructure execution leads (compute, network, cloud, storage, platform), ensuring operational commitments are delivered on time and with quality.

• Strong experience managing multiple concurrent operational workstreams, coordinating dependencies, sequencing activities, and tracking delivery across cross-functional infrastructure and application teams.

• Expertise in planning, organizing, and coordinating planned infrastructure activities including patching, maintenance, upgrades, DR testing, and remediation efforts.

• Experience managing infrastructure vendors and managed service providers.

• Ability to translate technical capacity risks into business impact and investment needs.

• Ability to translate complex infrastructure activity into clear, concise execution status updates for leadership, stakeholders, and governance forums.

• Experience driving automation and standardization in infrastructure operations.

Educational Requirements

• University (Degree) Preferred

EverBank, N.A. is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers. The Company's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money. VEVRAA Federal Contractor