Junior Application Support Engineer
Role details
Job location
Tech stack
Job description
We are seeking a Junior Application Support Engineer to join the Application Support team in Jersey City, NJ. The candidate will join a team that is the central point of contact for supporting technical aspects of the platform. The candidate will play a vital role in diagnosing and facilitating production issues as well as assisting all other teams in QA, development and client services. This role will give the candidate a well-rounded understanding of the retail fixed income market place and all of the technical aspects of the platform., * Provide day-to-day application level support for production incidents
- Work closely with business and technology teams to analyze and resolve issues on the platform
- Provide a consistently high-level of service to all customers, internal and external
- Develop new automation application tools and maintain existing automation tools
Requirements
- Bachelor's Degree completed or relative work experience required
- 1+ years of experience in application/production support or a production engineering role
- Understanding of relational databases, preferably Oracle 19
- Knowledge of object-oriented programming, preferably Java and Perl
- Technical knowledge of Unix and Windows operating systems
- Demonstrated ability in scripting (python and bash) as well as Unix command tools
- Understanding of Apache Tomcat, Tomee and HTTP servers desired
- Strong organizational and problem-solving skills
- Good verbal and written communication skills
- Team player and detail oriented
- Ability to work in a fast-paced, often pressurized environment
- Must be willing to work some evenings or weekends for production code deployments and other support needs
Nice to have skills
- Continuous build and integration systems understanding (e.g. Bamboo, Gitlab CI/CD)
- Source control platforms
- Configuration management tool like Ansible
Benefits & conditions
Tradeweb is committed to providing valuable and competitive benefits. In addition to working in our culture of innovation and collaboration, we offer:
- Health Insurance : Highly competitive medical, dental, and vision programs
- Hybrid Environment : Our employees have the flexibility of working in the office and from home.
- Health Care and Dependent Care Flexible Spending Accounts : You may elect to set aside pre-tax earnings to pay for eligible health care and dependent day care expenses for you and your eligible family members.
- Maven Family Building Benefit : Maven offers support for fertility and preconception; pregnancy and post-partum; adoption; surrogacy and pediatrics for children up to age 10. Tradeweb provide a $10,000 lifetime reimbursement towards fertility, egg freezing, adoption and surrogacy expenses.
- Building Wealth - 401(k) Savings Plan : Employees are immediately eligible for the 401(k) plan. Participants may contribute up to 75% of eligible compensation into a traditional 401(k) and/or Roth 401(k). Tradeweb will match 100% of the first 4% of compensation that you contribute.
- The current pay range for this role is currently $115,000 to $145,000 per year, based on a regular, full-time schedule. The amount of pay offered will be determined by a number of factors, including but not limited to qualifications, market data, and internal guidelines.
- This role will also be eligible to participate in Tradeweb's discretionary bonus program.
- This role is expected to remain open until4/30/26.
Other Benefit Programs
- Pre-Tax Commuter Benefits Program
- ARAG Legal Services
- Employee Assistance Program
- Tuition Reimbursement
- Financial Wellness Tools
- Travel Assistance Benefits
- Pet Insurance
- Corporate Gym Subsidies
- Wellness Perks
- Paid Time Off and Parental Leave