Site Support Technician
Role details
Job location
Tech stack
Job description
IT infrastructure incident resolution to
meet/exceed service levels.
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Maintaining Desktop and Laptop inventory.
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Configuration and delivery of new user computer.
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Purchasing and maintaining segment specific software inventory.
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Special assignments and off-site meeting support
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Replacement of out of warranty hardware
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Completing assigned level 2 and 3 problem tickets
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Acts as local or regional project resource when needed
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Process and documentation creation
Requirements
Microsoft Active Directory Administration
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Windows 10 Operating System Support
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SCCM application delivery
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Exchange mail server
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MS Office 365
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Remote troubleshooting tools: RAdmin, Remote Desktop, NetMeeting.
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Citrix server connectivity and user management
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Laser printer, Copier, Bar Code printer, and Line printer configuration and
setup
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Wireless WPA2 troubleshooting
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Motorola/Symbol wireless scan guns
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Conference room technologies including projectors, Polycom audio and Skype
for business video conferencing
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Cisco LAN, WLAN and network cabling issues
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Server hardware and MS Windows server
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Software application support
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Executive Support
Skills
Desktop, Active directory, office 365, Hardware, windows 10/11, servicenow
Top Skills Details
Desktop,Active directory,office 365,Hardware, windows 11
Benefits & conditions
Additional Skills & Qualifications
Education or relevant experience
Experience Level
Entry Level
Job Type & Location
This is a Contract position based out of Topeka, KS.
Pay and Benefits
The pay range for this position is $22.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type