Senior IT Systems Analyst - UKG

Are you passionate about using technology to enhance business operations and deliver meaningful solutions? We're looking for a skilled Senior IT Systems Analyst to join our IT team and play a key role in supporting and improving our enterprise applications, especially within the UKG environment.In this role, you'll collaborate closely with departments across the organization to understand their needs, design and enhance technical solutions, troubleshoot issues, and ensure systems are running effectively. You'll have the opportunity to lead configuration work, guide testing efforts, support end users, and contribute to key upgrades and enhancements. If you enjoy solving complex problems, building strong partnerships, and helping teams achieve their goals through better systems and processes, this is the role for you.To apply: click the "Apply" link located just above the position description, log-in and follow the instructions provided. Questions regarding this position can be directed to, RelationshipsReporting Relationship - Reports to the Manager, Application DevelopmentOrganizational - Works with MAC staff at all levels, and all MAC departmentsExternal Business - Contact with tenants, vendors, contractors, MAC consultants, and IT vendors as appropriate.Job DutiesDepartmentalIdentify business systems solution requirements by interviewing clients, analyzing processes, establishing solution objectives and evaluating information systems functionality to identify gaps and measure the solution impact to operationsPartner with business areas to understand business needs, create technical solutions, address questions of functionality, troubleshoot errors, provide changes to existing reports, create new report specifications, and respond to questions related to enterprise applicationsDesign business systems solutions by identifying and evaluating options; preparing functional specifications; configuring the system; resolving solution issues; bridging the business and the project team; creating and delivering related user documentation and end-user trainingProvide software quality assurance by creating test plans and scripts; conducting unit and integration testing in conjunction with end-users; provide guidance to end-users with the creation of their own test cases for signoff and acceptance of production changesPerform application setup, configuration, and testing as needed to meet business needsPerforms direct end-user support for any issues or questions related to the enterprise applicationsSupport system conversions, upgrades, and enhancementsFacilitate, lead, and champion the effort to document business requirements with signoff by business stakeholders in assigned area(s)Set up and roll out new functionalities, recommend best practicesApply project management and change management methods, tools and processesPerform complex design, configuration, testing and debugging in various inter-related IT modules or systemsCollaborate with various vendors to ensure system stability

SUPPLEMENTAL INFORMATION This position provides an opportunity for on-site and remote work. MAC's remote work policy requires employees to be on-site three days of the week. Among the three on-site days, one of them must be either a Monday or a Friday and on Tuesdays, all employees are required to be onsite.

Do you have experience in Vendor relationship management?, Nicole Kiefer at nicole.kiefer@mspmac.org or 612-726-8166.Applications will be accepted until 3:00 p.m. on Friday, May 22, 2026. About the Metropolitan Airports CommissionThe Metropolitan Airports Commission (MAC) owns and operates one of the nation's largest airport systems, including Minneapolis-St Paul International (MSP) and six general aviation airports. The MAC's airports connect the region to the world and showcase Minnesota's extraordinary culture to millions of passengers from around the globe who arrive or depart through MAC airports each year.MAC is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, gender, age, nationality, or disability.MAC complies with the Americans with Disabilities Act. If an accommodation is required for you to participate in the application process because of a disability, please contact Tekia Jefferson at 612-726-8196 or Tekia.Jefferson@mspmac.org.

4.24.2 out of 5 stars Minneapolis, MN 55450 $104,289 - $162,163 a year