Senior ServiceNow Developer

• Design, develop, and maintain custom applications and reusable components on the ServiceNow platform using JavaScript (client/server-side), Glide Script, HTML, CSS for Service Portal development., For more information regarding your EEO rights as an applicant, please visit the following websites:
• English: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
• Spanish: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf

Accommodation Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Do you have experience in XML?, * Strong knowledge of ITSM, CMDB, HRSD and ITAM Modules.

• Strong knowledge of ServiceNow platform capabilities, architecture, and best practices.

• Proficient in JavaScript, HTML, CSS, XML, JSON, REST/SOAP Web Services, Integration Hub, and MID Servers, specific knowledge of LDAP\Active Directory integration.

• Experience in integrating ServiceNow with various IT systems and tools using MID Server, web services, APIs, etc.

• Proactively monitor and tune system performance, optimizing complex queries, reports, and background scripts. Script execution efficiency, query performance tuning, background script optimization, report/dashboard performance.

• Experience integrating ServiceNow with enterprise identity systems (LDAP, AD, SSO, SAML, OAuth).

• Experience in core platform mechanics including Business Rules, Client Scripts, Script Includes, UI Actions, Flow Designer, UI builder (Configurable workspace), Playbook and Advanced Workflows.

• Experience with Source Control (e.g., Git) for collaborative development and using Studio.CI/DC processes

• Experience with Mobile App Builder (MAB), Mobile Studio, Applets, and setting up Offline Mode functionality, * Industry Experience: Previous professional experience working as a developer or consultant in a railroad, heavy industry, transportation, or logistics environment is a significant plus.

• Certifications:(Preferred)

• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Systems Administration (CSA)

• Experience in: Customer Service Management and\or Field service management and\or ServiceNow Health and\or Safety or workplace safety Module
• Good to have Data Analytics (Tableau, Snowflake), ITOM Modules, In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Employee assistance program
• Paid holidays, The base salary range for this position is $92,250 - $138,246, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.