IT Helpdesk

Woongjin, Inc
San Jose, United States of America
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
$ 73K

Job location

San Jose, United States of America

Tech stack

Ubuntu (Operating System)
CentOS
Computer Networks
Linux
Red Hat Enterprise Linux - RHEL
Ansible
Information Technology
Cisco networks

Job description

  • Installing and configuring hardware and software components to ensure usability.
  • Rack and stacking Server, lifting up to 50lb weight.
  • Troubleshooting hardware and software issues.
  • Ensuring electrical safety standards are met.
  • Repairing or replacing damaged hardware.
  • Upgrading the entire system to enable compatible software on all computers.
  • Install and configure systems which support infrastructure and/or R&D activities.
  • Develop and maintain installation and configuration procedures.
  • Performing tests and evaluations of new software and hardware.
  • Providing support to users and being the first point of contact for error reporting.
  • Establishing good relationships with all departments and colleagues.
  • Conducting daily backup operations.
  • Managing technical documentation.
  • Operations and Support
  • Asset Management, includes 4 physical asset audits per year
  • Need to track inventory any time

Requirements

  • 2+ years of experience in computer networks and systems maintenance.

  • A+, Linux+, or Cisco Certified Network Associate accreditation advantageous.

  • Forman deployment experience

  • Ansible experience

  • RHEL, CENTOS, ROCKY, UBUNTU, and other Linux base OS installation, management, and support

  • Asset Management experience

  • Excellent written and verbal communication skills.

  • Good interpersonal skills.

  • Attention to detail.

  • Good problem-solving skills.

Apply for this position