CDI - Responsable de domaine IT Marketing et Animation
Role details
Job location
Tech stack
Job description
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Define and guarantee the technical architecture of Marketing Automation solutions (Adobe Campaign V8), DAM/CMS (AEM) for CRM, and the "Voice of the Customer" application within Sephora's IT ecosystem.
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Ensure the quality of deliverables from delivery teams, adhering to planning, technical-functional specifications, and security constraints.
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Provide technical support to Product, Testing Factory, Governance, and Business teams.
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Define and guarantee the integrity of data integrated into marketing platforms, while ensuring the implementation and adherence to Sephora's IT security standards.
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Ensure the technical performance of marketing campaigns (sending speed, deliverability, and data integration).
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Establish and monitor the capacity plan in line with the Sephora roadmap and estimated workloads.
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Manage the budget for your scope and ensure its compliance.
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Oversee the monitoring of application performance.
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Contribute to "discovery" phases and high-level estimation for new initiatives.
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Manage relationships with publishers, challenging their roadmap and the quality of their support.
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Conduct active technological watch and promote innovative solutions.
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Supervise the operational deployment of technical CRM and Marketing components for "run" with Digital Ops teams and the L3 Product support system.
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Guarantee the application of development best practices, security policies, as well as the performance and exploitability of systems.
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Ensure necessary technical documentation is created (a priori and a posteriori).
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Be responsible for the automation of technical processes (high-frequency releases, automated code quality tests, automated unit tests).
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Participate in recruitment and team "casting" to anticipate ramp-up needs.
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Act as a relay for best practices to development teams., * Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit.
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Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead.
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Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference.
Requirements
Do you have experience in SAFe?, * Have experience in managing Marketing Automation and Customer Engagement Platform program transformation projects.
- Possess technical, CRM and Marketing expertise.
- Demonstrate strong analytical skills, leadership, and a proactive approach.
- Excel at leading product teams.
- Are proficient in agile environments (SAFe).
- Are curious and a source of proposals for technology watch and innovation activities.
- Have professional English.