Technical Support Administrator

Fed up with working for large companies where you don't feel valued? Bored of doing the same tasks day in and day out? Do you enjoy the challenge of working in a fast-paced environment where no two days are the same?

If so, we would love to hear from you.

We are looking for a motivated and enthusiastic Technical Support Administrator to join our growing operations team. Unlike larger companies, you'll play a significant role within the business and have the opportunity to make a real impact from day one.

This is a varied and exciting position combining business administration, customer support, help desk coordination, and operational support. You'll work closely with the project and technical teams, supporting a range of clients.

Your responsibilities will include:

• Business administration and operational support
• Logging and managing fault calls
• Delivering first level technical support
• Supporting project delivery and installations
• Liaising with clients, engineers, and suppliers
• Configuration of hardware & content management systems

The variety of the role means every day brings a new challenge and a fantastic opportunity to develop your skills further.

Do you have experience in Technical support?, We are looking for someone with the right attitude, strong communication skills, excellent attention to detail, and a genuine interest in technology and customer service. If you are proactive, organised, and eager to learn, we encourage you to apply. Proficiency in Microsoft Excel is essential.

Pulled from the full job description

• Sick pay
• Free parking
• Company pension
• On-site parking

Conceptunet are a dynamic IT integration and infrastructure company based near Chesterfield. We specialise in delivering high-quality IT infrastructure, fibre optic installations, and creative digital signage solutions for some of the UK's leading brands. We pride ourselves on exceptional customer service and delivering projects to the highest standards.