Senior Digital Business Analyst

• Work closely with senior stakeholders and business users to understand their needs and translate them into clear, well-defined requirements that guide digital solutions. Represent the voice of the user throughout delivery, helping keep teams aligned and ensuring decisions support the overall vision.

• Collaborate with designers, architects, developers, and testers to shape customer journeys, solution designs, and delivery approaches.

• Support project planning by contributing to estimates, resourcing discussions, and delivery timelines.

• Continuously improve how we work by sharing insights, reusable assets, and good practice across the business analysis community - for senior roles: mentor and support junior colleagues, helping them grow their skills and confidence.

• You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.

Do you have experience in IT?, * Experience delivering digital and IT solutions across varied technologies - for example AI-enabled platforms, CRM or CMS systems, mobile applications, or integrated online services.

• Practical experience working through the full delivery lifecycle in Agile or iterative environments, creating high-quality artefacts such as backlogs, user journeys, user stories, and acceptance criteria.

• Confident using a range of techniques to understand user and business needs - from interviews and workshops to observation, prototyping, and using AI tools to support analysis and insight generation.

• Strong ability to analyse and document functional and non-functional requirements, ensuring solutions meet user expectations, performance needs, and operational constraints.

• Experience applying systems analysis and data-modelling approaches to support solution design, data flows, and process optimisation, particularly in complex or integrated environments.

• Excellent communication and facilitation skills, with the ability to engage technical and non-technical stakeholders at all levels.

• For senior roles, mentor and coach junior Business Analysts and graduates, supporting their development and strengthening the wider BA community.

We are a Disability Confident Employer

Capgemini is proud to be a Disability Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme.

As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role., To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.

Capgemini ist einer der weltweit führenden Anbieter von Management- und IT-Beratung, Technologie-Services und Digitaler Transformation. Als ein Wegbereiter für Innovation unterstützt das Unternehmen seine Kunden bei deren komplexen Herausforderungen rund um Cloud, Digital und Plattformen.