Electric System Operator

The purpose of the class is to monitor electric services, coordinate and dispatch field personnel, neighboring utilities and contractors to safely resolve customer and system problems. The class is responsible for monitoring and controlling the electric Supervisory Control and Data Acquisition systems (SCADA), and reacts and implements strategies to mitigate potential system operating and loading problems, diagnosing problems, dispatching work crews, coordinating restoration efforts, and maintaining logs and reports. Initiates work orders for system repairs, engineering evaluation, tree trimming, and others as required. The class works scheduled shifts in normal and adverse conditions within a general outline of work to be performed; develops and prioritizes work methods under general supervision. The class is also responsible for receiving after hours' gas service calls and dispatching appropriate personnel.

EXAMPLE OF DUTIES Identify appropriate sources of information required to monitor, operate, and restore electric and gas services; by navigating, interpreting, and communicating proper information found in one-line diagrams, schematics, and other system and customer related documents in an electronic or hard copy format.Monitor and evaluate the electric SCADA systems on a continuous basis, anticipating potential operating and loading problems, and implement strategies to mitigate and/or react to the adverse system conditions.Operate the electric SCADA systems in a safe, efficient, and reliable manner under normal and emergency conditions in accordance with operating procedures.Communicate with internal and external customers on a continuous basis using phones (land line/ or cellular), radio systems, computer systems, and other designated means of communications.Dispatches, directs and coordinates electric and gas restoration efforts to customers, minimizing the scope of any system upset or service interruption, and limiting potential damage to either utilities equipment and/or customer equipment.Perform routine dispatch, crew, and personnel tracking/recording functions, for the electric and gas personnel, contractors/vendors, public agencies, and neighboring utilities.Monitor weather conditions and implement corrective action to the electric and gas systems.Coordinate daily work efforts such as switching and tagging, issuing work orders, scheduling work crews, coordinate neighboring utilities/contractors work, responds to complaints, and other related activities.Generate daily operational reports and logs such as outages, gas leak resolution, load schedules, max-min, history, reliability, billing, truck, operator checks, shift info, and others as required.Performs security checks and Monitors and responds to the security system.Perform routine office tasks, such as typing, filing, faxing, phoning, copying, maintaining office and work area.Attends in-house training, technical and professional classes, seminars, and conferences to improve technical and professional skills.Maintain compliance with City of Leesburg policies and procedures.Performs work within established standard operating procedures, guidelines and regulations, exercising independent judgment and initiative to solve problems.The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the needs of the department.

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