Product Support Assistant

The Product Support Assistant role exists to support the operational efficiency, inventory coordination, logistics management, and product build activities for Omni Containment Systems. This position helps maintain proper PAR stock levels by reconciling inventory against anticipated sales pipeline reports provided by our distribution partners, including Omni Supply and Omni Containment Canada, in coordination with our administrative team. The position supports company goals through timely order fulfillment, accurate inventory management, proactive communication regarding delays or shortages, and oversight of product quality standards prior to shipment. Success in this role is demonstrated through organization, inventory accuracy, quality consistency, responsiveness, and effective support of the company's distribution and manufacturing processes. TOP RESPONSIBILITIES * Timely shipment of all current customer and partner orders.

• Timely management and oversight of PAR inventory levels for all products sold.
• Proper communication of delays related to manufacturing, inventory, or shipping.
• Oversight of quality control standards prior to shipment.
• Accurate accounting and reporting of inventory levels to administration and accounting teams.

DAILY RESPONSIBILITIES Review and process customer and distribution partner orders. Prepare and ship outgoing products. Communicate shipping exceptions or delays. Daily building and replenishment of stock inventory levels. Daily quality control review and oversight. Monitor inventory shortages and operational concerns. Communicate operational updates and support needs to team members and management. MONTHLY RESPONSIBILITIES Monthly inventory counts for all finished goods SKUs. Monthly rotating inventory counts of approximately one-third of remaining inventory components to ensure all inventory is validated at least once per quarter. Review manufacturing schedules and timelines to ensure production requirements are being met. QUARTERLY RESPONSIBILITIES Review sales trends and PAR levels with distribution partners. Evaluate inventory strategies and product build schedules. Coordinate discussions with vendors and manufacturing support partners as needed to ensure production timelines and inventory requirements are maintained. REPORTING STRUCTURE This role reports directly to: Cyndi Nelson Tanya Hill Direct Reports: None, Customers Internal team members Administrative staff Accounting personnel Distribution partners Vendors and manufacturing support providers Communication methods include email, phone, operational meetings, shipping updates, and inventory reporting., Description : When you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store act…

• 1 month ago, Job Description: Job Summary: The Assistant General Manager supports the General Manager in directing the daily operations of their Andy's store in support of the Mission, Valu…
• 2 months ago

Minimum one year of warehouse logistics experience preferred. Light manufacturing or assembly experience preferred. Strong organizational skills. Effective written and verbal communication skills. Ability to safely lift up to 50 pounds. TECHNOLOGY / SOFTWARE EXPERIENCE UPS Shipping Software QuickBooks Microsoft Office 365 including Outlook, Word, and Excel KEY COMPETENCIES Communication Accountability Problem Solving Adaptability Attention to Detail Organization Time Management COMMUNICATION EXPECTATIONS

Full-Time Hourly Position Warehouse / Operations Environment Ability to lift up to 50 pounds safely BENEFITS AVAILABLE to opt in: Health Insurance (HMO/PPO) Dental & Vision 401(k) Paid Time Off (PTO)

© 2026 Careerjet All rights reserved