Project Administrator - IT Field Service

Please note that this is an Entry Level position. We are looking for an individual that is eager to learn our industry and grow within the organization. Must be eager, positive, and be driven by overall success., * General oversight of tasks related to field service activities including order entry, technician scheduling and assignment, and associated administrative tasks.

• Single Point of Contact for low complexity projects in a client facing role.
• Reports on project progress to internal stakeholders and management to ensure KPIs of deliverables are met.
• Maintains and builds relationships with internal teams and third-party vendors.
• Monitors the daily progress of field technician workflow.
• Assist with invoicing, including change requests and out of scope billing.

Broadview Solutions is looking for a motivated and driven individual to grow with our team. This person will place top priority on providing best-in-class service to our internal team and external customers. A strong sense of ownership and desire for positive outcomes is a must!

Our Project Administrators work closely with our team members to help deliver customer-initiated projects efficiently. The Project Administrator manages administrative tasks including order entry, technician scheduling, documentation distribution, and ensures all post event deliverables are collected, complete, and accessible to the customer. Critical qualities include excellent communication skills, an outgoing personality, the desire to learn and grow within the company, and the confidence to operate in a fast paced, dynamic environment., * A strong focus on customer service with a drive to exceed expectations.

• Ability to communicate clearly and professionally with internal and external parties.
• The ability to respond in a very dynamic environment with constantly changing activities and priorities.
• Ability to adapt quickly to an ever changing list of responsibilities.
• Ability to operate independently with a strong sense of ownership.
• Experience working in the field services industry is a major PLUS!
• Expertise in Microsoft Office Suite
• Preferred education - Associates Degree or higher or equivalent experience

Broadview is a leading provider of IT services catering to both established and emerging industries, bringing a visionary view of technology and the services our customers need to enable them. We build customized delivery models that fit each customer's specific needs, while always focusing on efficiency and affordability. We love our customers, and as a team we'll do whatever it takes to ensure they love doing business with Broadview., First and foremost, Broadview Solutions offers a positive and supportive work environment. We believe all team members are a valuable part of the organization who contribute to the success of Broadview and our customers. We believe in a great work life balance! As part of our comprehensive benefits package, Broadview offers a generous time off program to ensure all team members have the opportunity to relax and recharge. Individual growth is a cornerstone of our organization. At Broadview, you will have the opportunity to obtain knowledge and develop skills that help you progress towards your professional goals. We'll help you define a career path within the organization and support your development to achieve those goals.