IT Depot Tech

The IT Depot Tech plays a crucial role in maintaining productivity for client employees by delivering on-site support for hardware, software, applications, installations, and mobile devices.

The opportunity:

• Manage new hire hardware orders and tasks to ensure systems are ready for employees on their first day.

• Collect and inventory all systems returned to the depot, typically via the Tech Café or through shipping labels.

• Coordinate with employees for smooth handover or return of IT assets.

• Work closely with the Tech Café team to ensure timely wiping of IT assets and their availability for deployment with the latest operating system installed.

• Prepare systems that are out of the four-year life cycle for donation.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

• 2+ years in a customer-facing deskside support, end-user computing, or IT Depot role.

• Bachelor's Degree in Management Information Systems, Information Technology, or equivalent experience.

• Excellent communication skills, positive attitude, and strong engagement with end-users.

• Flexibility to work various shifts, including weekends if needed (though not expected).

• Experience with MAC, Microsoft OS, and Microsoft Office applications.

• Problem-solving experience in a support-oriented environment.

• Exceptional soft skills and troubleshooting abilities.

• Team player, effective communicator, self-directed work style, and ability to multi-task., cloud infrastructure,desktop support,end user computing,cloud storage

$48,000 - $72,000 a year

Health insurance, 401(k) matching, Vision insurance, Health savings account, Dental insurance, Paid sick time, Paid jury duty, Flexible spending account Weekends as needed, Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below., Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company's 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws., Compensation range: $ 48,000.00 to 72,000.00 per year

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live. With us, you'll create a boundless impact that transforms your career-and the lives of people across the world., We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.