IT Service Desk Coordinator /Sr. Specialist

• Provide Level 1 IT support to employees for workplace technology issues, including hardware and software troubleshooting.
• Support the deployment and management of workplace devices using Microsoft Intune and other endpoint management tools.
• Assist with hardware setup, configuration, and support for peripherals such as monitors, headsets, and docking stations.
• Troubleshoot basic network connectivity issues and support local network devices like printers and WiFi routers.
• Coordinate with centralized IT teams and external vendors to ensure timely resolution of technical issues and system updates.

Our client, a leading organization in the manufacturing sector, is seeking a dedicated IT Service Desk Coordinator /Sr. Specialist to join their dynamic team. As a vital part of the IT support department, you will support a diverse workforce across multiple locations, ensuring seamless technology operations. The ideal candidate will demonstrate strong problem-solving skills, adaptability, and excellent communication abilities, which will align successfully within the organization., * 3 to 5 years of experience in IT support, help desk, or workplace IT environments, preferably within manufacturing organizations.

• Hands-on experience troubleshooting Windows 10 and Windows 11 endpoints.
• Knowledge of device deployment, management, and basic networking concepts.
• Ability to provide clear, user-friendly technical support to non-technical users.
• Strong troubleshooting, problem-solving, and prioritization skills with a customer-oriented approach.

• Opportunity to work in a collaborative and innovative environment.
• Engagement with cutting-edge workplace technology and device management tools.
• Potential for professional growth and skill development within a supportive team.
• Participation in a company that values diversity and inclusion.
• Competitive pay rate aligned with industry standards.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay