Lead Employee Success People Consultant

• Partner with ESBPs to support and lead ES cyclical programs at the regional and country level.
• Support, drive, leverage AI tools in the flow of work and provide data-driven insights to guide ES programs such as Talent Review, Performance Management, Compensation Planning, Business Reviews, and ad hoc reporting needs, working in close partnership with ESBPs.
• Conduct audits and process reviews to drive process improvement, ensure program effectiveness and compliance with local labor regulations.
• Serve as the primary ES point of contact in the country under the direction of the country/regional ESBP, collaborating with ESBPs and cross-functional teams to drive country-specific initiatives, enhance employee engagement, ensure compliance, and provide comprehensive ES support.
• Collaborate with One ES (CoEs and other ES teams) to drive the success of HR initiatives in LATAM while ensuring alignment with global HR strategy.
• Engage with the Global ESPC community, facilitating the exchange of best practices and supporting knowledge sharing.
• Develop and prepare content for ES and Business QBRs (Quarterly Business Reviews).
• Build and maintain strong relationships with people managers, providing HR guidance and tailored support.
• Proactively identify organizational trends and deliver insights to leaders on org health, engagement, and retention.
• Mentor and onboard fellow ESPCs, sharing expertise and fostering team collaboration.

The ideal candidate is highly analytical, adaptable, and possesses strong project management skills, with a proactive approach to fostering a culture of success. They bring an agentic mindset - taking initiative, operating with autonomy, and driving outcomes with minimal oversight - and are fluent in the use of AI tools to elevate their work., * Experience: 5+ years in HR roles, ideally within fast-paced, multinational environments.

• Tech & AI Literacy: Strong ability to learn and leverage HR technology and AI-driven tools to enhance HR processes, with demonstrated fluency in AI tools (e.g., generative AI, AI-powered analytics, agentic AI workflows) to drive efficiency and innovation.
• Agentic Mindset: Demonstrated ability to work autonomously, take initiative, anticipate needs, and drive outcomes end-to-end with minimal direction - embracing an agentic approach to problem-solving and execution.
• Data & Analytics: Strong ability to manage, analyze, and interpret complex data sets, translating insights into meaningful business recommendations.
• Communication: Excellent ability to present information persuasively and collaborate effectively across different levels of the organization.
• Business Acumen: Deep understanding of HR best practices in Mexico, including labor laws, talent management, and compensation strategies.
• Program & Project Management: Strong multitasking and program management skills, with the ability to lead HR projects and programs end-to-end, ensuring flawless execution and delivery of high-quality deliverables aligned with business priorities.
• Confidentiality & Integrity: Demonstrated ability to handle sensitive data and maintain discretion in all HR matters.
• Self-Starter & Problem-Solver: Proactive mindset with the ability to navigate complexity and drive meaningful impact.
• Cultural Adaptability: Strong understanding of company's culture, with the ability to tailor HR strategies to local needs while aligning with global goals.
• Language: English proficiency, Spanish fluency required; Portuguese is a plus.