IT Specialist

PingWind is seeking an IT Specialist responsible for managing, maintaining, and supporting the organization's technology infrastructure, ensuring systems operate efficiently and securely. This role provides technical assistance to staff, implements IT solutions, and ensures optimal performance of hardware, software, and network systems., Typical Responsibilities/Tasks:

• Supports Transition-In activities by assisting with the handoff, setup, and validation of technical elements required to support program management and operational workflows.
• Assists with establishing and configuring internal collaboration environments, including SharePoint sites, document repositories, permissions, and version control structures.
• Supports setup and configuration of program email accounts, distribution lists, and access controls to enable effective internal and external communications.
• Assists with implementation and configuration of the helpdesk phone system and ticket tracking system to support user requests and issue tracking during transition.
• Provides day-to-day technical support during the transition period, troubleshooting access, configuration, and connectivity issues under senior technical guidance.

Certifications: N/A Required Education: BS/BA degree Required Experience: 5 years relevant experience (an additional 4 years' experience may be substituted in lieu of degree)., * Secret Clearance

Pet insurance, AD&D insurance, Parental leave, Health insurance, 401(k) matching, Paid time off, Vision insurance, Dental insurance, PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cybersecurity, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is an SBA certified Service-Disabled Veteran-Owned Small Business (SDVOSB) with offices in Northern Virginia and Huntsville AL. www.PingWind.com Our benefits include:

• Eleven Federal Holidays

• Paid Time Off accrued each pay period

• Parental Leave

• Three medical plan choices with generous employer contribution

• Dental and Vision Insurance

• Company paid Short-Term and Long-Term Disability

• Company paid Life and AD&D Insurance

• 401k with competitive matching and vesting schedule

• Continuing education assistance

• Short Term / Long Term Disability & Life Insurance

• Medical, Dependent Care and Commuter Flexible Spending Accounts

• Employee Assistance Program

• Wellness benefits include Calm Health app and WellHub gym subsidy (formerly GymPass)

• 529 College Savings Plan