IT Lead

York is looking for an IT Lead to oversee the daily operations of the IT department, ensuring the reliability, security, and performance of all technology systems. This role provides leadership, strategic planning, and hands-on support to deliver high-quality technical services that enable business operations. The IT Lead supervises technical staff, manages projects, and partners with stakeholders to align technology solutions with organizational goals.

Responsibilities

• Lead, coach, and develop IT staff, fostering a collaborative and high-performing team environment.
• Manage Helpdesk ticket queue.
• Maintain or improve upon first response and resolution SLAs for said queue.
• Oversee daily IT operations including network infrastructure, server systems, end-user support, cybersecurity, and enterprise applications.
• Manage IT projects from planning to completion, ensuring timelines, budgets, and quality expectations are met.
• Develop and implement IT policies, standards, and procedures to support efficient operations and robust security.
• Partner with the security department to maintain and enhance cybersecurity posture through monitoring, incident response, and security best practices.
• Partner with department leaders to evaluate technology needs and recommend solutions that support strategic objectives.
• Monitor system performance and capacity, performing upgrades and lifecycle maintenance when needed.
• Ensure compliance with applicable regulatory, legal, and organizational requirements.

Prepare and manage the IT budget, forecasting costs and identifying opportunities for optimization.

• Provide escalation support for complex technical issues.

Do you have experience in Threat detection & response?, Do you have a Bachelor's degree?, * Bachelor's degree in Information Technology, Computer Science, or a related field; 5 + years of equivalent experience may be considered.

• 5+ years of progressive experience in IT operations, systems administration, or network management.
• 2+ years of leadership or team-lead experience preferred.
• Familiarity of cloud platforms, cybersecurity frameworks, and end-user support environment.
• Excellent problem solving, communication, and organizational skills.
• Ability to work effectively with cross-functional teams and stakeholders at all levels.
• Experience with compliance frameworks (SOX, CMMC, NIST 800-171) is preferred but not required.
• Willingness to work full-time in office at our Greenwood Village, CO location.

Self-starter.

• US Citizenship

Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance, In addition to compensation, York Space Systems is proud to offer a comprehensive benefits package including medical, dental, and vision insurance along with PTO and a 401K.

York Space Systems was founded to radically improve spacecraft affordability and reliability, transforming, and enabling next- generation space mission operations worldwide. Today, York is one of the most innovative aerospace companies, specializing in end-to-end customer solutions and the rapid production of spacecraft platforms. York's complete Space Segment Solution includes spacecraft production, payload integration, system integration & test, launch services, ground segment services, and mission operations, enabling customers to leverage York's existing technology solutions to get to orbit rapidly and responsively. We're looking to expand our team across the board.