IT Technician
Role details
Job location
Tech stack
Job description
Our client has a brand new opportunity for a qualified IT Technician to join their team onsite in Ocotillo, AZ. This resource will be responsible for sustaining factory computing hardware such as WinClients, Remote Operations Center (Windows-based computer) workstations, and factory network components., * Perform troubleshooting and repairing software and hardware issues on the factory computing equipment. Troubleshooting will take place on the system, module, and component level
- Interface with other computing specialists in IT Networks, Windows, GOS Service Desk, and Process Integration (PI) to troubleshoot complex issues as a team
- Help support parts management; including ordering, forecasting, stocking, and properly disposing of used computing equipment
- Responsible for communication with customers, Client technicians, and software/hardware specialists
Requirements
- Minimum 3 to 5+ years of technical experience desired
- Windows imaging knowledge
- Intermediate Windows OS troubleshooting knowledge
- Must be able to lift up to 35 lbs. solo
- May be required to walk / sit / stand / crawl / kneel for extended periods
- Cleanroom experience is a plus
- Must have excellent customer service skills and excellent written / verbal communication skills
- Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 7,8, and 10
- Strong sense of ownership and be willing to take responsibility for factory sustaining as well as supporting projects
- Ability to multi-task and prioritize between multiple factory issues
Benefits & conditions
Paid parental leave, AD&D insurance, Parental leave, Health insurance, Paid time off, Vision insurance, Health savings account, Dental insurance, The rate for this position is between $17.40 - $23.20 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate., The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.