IT Support Engineer
VIGOR CARE PEDIATRIC SERVICE
Los Angeles, United States of America
15 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
IntermediateJob location
Los Angeles, United States of America
Tech stack
Microsoft Windows
Apple Mac Systems
Health Information Technology
Network Security
Software Engineering
Computer Equipment
Information Technology
Job description
- Provide technical support for all computer systems and software used by the organization
- Troubleshoot and resolve hardware and software issues
- Install, configure, and maintain computer systems and software
- Monitor and maintain network security and ensure data protection
- Create and maintain documentation for IT systems and procedures
- Train employees on how to use computer systems and software
- Stay up-to-date with the latest technology trends and make recommendations for improvements
- Collaborate with other IT team members to implement new systems and upgrades
- Manage IT inventory and ensure all equipment is properly maintained
- Respond to IT support requests in a timely and efficient manner
- Communicate with external vendors and service providers to resolve technical issues
Requirements
Do you have experience in macOS?, We are seeking an experienced IT Support Engineer to join our growing team. The IT Support Engineer will be responsible for providing technical support and troubleshooting for our organization's computer systems, software, and hardware. The ideal candidate will have a strong understanding of IT systems and excellent problem-solving skills., * Minimum of 2 years of experience in IT support or a similar role
- Strong knowledge of computer hardware, software, and networking
- Experience with Windows and Mac operating systems
- Excellent problem-solving and troubleshooting skills
- Ability to work independently and in a team environment
- Strong communication and customer service skills
- Ability to manage multiple tasks and prioritize workload
- Experience with healthcare IT systems is a plus
Benefits & conditions
Pulled from the full job description
- 401(k) matching
- Paid time off
- Vision insurance
- Dental insurance
- Paid holidays, * Competitive salary
- Comprehensive health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off and holidays
- Professional development opportunities
- Supportive and collaborative work environment