Service Desk Personnel
MOXIEIT INC.
Nashville, United States of America
7 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
$ 58KJob location
Nashville, United States of America
Tech stack
LTE (Telecommunication)
Microsoft Active Directory
Virtual Private Networks (VPN)
Network Troubleshooting
Cisco WebEx
Wi-Fi Technology
Cisco networks
Requirements
Able to handle call volume of up to 30 calls per day.
People/Customer Service skills required
Printer Administration and Troubleshooting- Server Print Queue, and local Queues
Active Directory Management
- Able to navigate Different OUs- Able to look up attributes- Able to reset password and unlock accounts.
iOS Management, Support, and Deployment
- Setting up new phones/Ipads- Resetting iTunes accounts- Resetting network settings- Backup/Restore device data
Video Conferencing
- Cisco WebEx- MS Teams- Cisco Presence video solutions