Technical Architect
Tata Consultancy Services Limited
Cleveland, United States of America
6 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
$ 120KJob location
Cleveland, United States of America
Tech stack
A/B testing
API
Artificial Intelligence
Amazon Web Services (AWS)
Azure
Databases
Continuous Integration
Monitoring of Systems
Instant Messaging Technology
Python
Search Technologies
Systems Integration
Twilio
Speech Recognition
Core Voice Platform
Enterprise Software Applications
Chatbots
Genesys
Large Language Models
Prompt Engineering
Caching
Generative AI
Build Management
Information Technology
Performance Monitor
Machine Learning Operations
Speech Synthesis
GPT
Software Version Control
Serverless Computing
Job description
- We are looking for a highly experienced AI Architect specializing in Python-based AI development, Large Language Models (LLMs), and the design of chatbots and voice bots.
- The ideal candidate will architect enterprise-grade conversational AI solutions, ensure robust LLM performance monitoring, and drive innovation in Generative AI systems., LLM & Conversational AI Architecture:
- Architect scalable solutions using LLMs, ChatGPT-style models, and voice AI frameworks.
- Design and build chatbots and voice bots using Python, ASR (Automatic Speech Recognition), TTS (Text-to-Speech), and NLP/LLM pipelines.
- Create frameworks for conversational flows, prompt engineering, retrieval-augmented generation (RAG), and context management.
Solution Development:
- Build end-to-end AI applications using Python, integrating with APIs, databases, and cloud-native services.
- Develop modular and reusable components for LLM inference, vector search, embeddings, and model orchestration.
- Integrate LLMs with enterprise systems (CRM, ticketing, case management, internal knowledge bases).
- LLM Performance Monitoring & Optimization.
- Implement monitoring systems for latency, hallucination rate, safety compliance, drift detection, prompt performance, and model quality.
- Set up continuous evaluation (CEVAL), feedback loops, and telemetry dashboards.
- Optimize inference cost, token usage, model selection (small vs. large models), and caching strategies.
- Voice Bot & Chat Bot Engineering
Architect solutions using:
- Speech APIs (Azure Speech, Amazon Transcribe, Google Speech-to-Text).
- Chat platforms (Teams, Slack, web chat widgets).
- Telephony integrations (Twilio, Genesys, Ujet).
- Ensure high accuracy in intent detection, slot filling, sentiment tracking, and multimodal interaction.
MLOps & Deployment:
- Implement MLOps practices including CI/CD, model versioning, A/B testing, evaluation pipelines, and governance.
- Deploy models on cloud platforms such as Azure, AWS, or GCP (Azure preferred if using OpenAI/Azure OpenAI).
- Ensure compliance with enterprise AI governance, security, and ethical AI standards.
Requirements
Qualifications : BACHELOR OF COMPUTER SCIENCE You must create an Indeed account before continuing to the company website to apply
Benefits & conditions
Salary Range - $100,000-$120,000 a year TCS Employee Benefits Summary:
- Discretionary Annual Incentive.\
- Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
- Family Support: Maternal & Parental Leaves.
- Insurance Options: Auto & Home Insurance, Identity Theft Protection.
- Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
- Time Off: Vacation, Time Off, Sick Leave & Holidays.
- Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.