Epic Application Analyst
Apidel Technologies
Troy, United States of America
15 days ago
Role details
Contract type
Temporary to permanent Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
IntermediateJob location
Remote
Troy, United States of America
Tech stack
Adobe InDesign
ASC X12 Standards
Software Debugging
Data Flow Control
Systems Development Life Cycle
Software Engineering
PL-SQL
SQL Databases
XML
Helios
Epic Tapestry
Health Level Seven International
Epic Clarity
Epic Caboodle
Epic Bridges
Job description
- Lead the configuration effort of new interfaces and enhancements to existing interfaces for Epic applications and their corresponding ancillary systems.
- Troubleshoot technical problems and conducts analyses for efficient program/application solutions (in both Cloverleaf and Epic Bridges) which support client business processes, functional and technical requirements.
- Assists with activities to monitor and maintain a complex interface environment for efficient program/application operations (including functional and technical system balancing efforts)
- Consultant for integration solutions and architecture.
- Coordinate solutions and planning with other IT teams. Collaborate with Application Analysts, IT and Operational areas to identify and resolve workflow impacts.
- Direct and plan relevant workflow/dataflow sessions and manage resulting requirements changes with senior business sponsors.
- Perform occasional training of end users for Bridges end user tools.
- Collaborate with work teams, departments, system leadership, clinicians, staff, other IT groups, and technology vendors to define needs and facilitate solutions.
- Provides input to estimate work effort and resource requirements for SOWs.
- Manages medium-to-complex Epic and circle of support integration issues and critical support/enhancements issues in the HELIOS (Epic) systems.
- Performs maintenance (routine requests), incidents resolution, testing activities and assists teammates.
- Works closely with Ancillary Departments, HELIOS Application Analysts, Operations, Epic, other technology vendors, and other IT groups to triage, diagnosis and resolve all interface production support issues to the satisfaction of our customers.
- May supervise the activities and efforts of 1-2 other Interface Analysts, providing leadership, mentoring and coaching on interface activities.
Requirements
- Degree: Bachelors
- Certifications & Licenses: Cloverleaf Certification & Epic Bridges Certification - (May hire into position without certification, but must attain certification within the first 6 months of hire to continue employment)
- Minimum Exp: 3 years of recent experience in Healthcare.
- Experience with: - EPIC Tapestry Utilization Management and/or Case Management - EPIC Tapestry Appeals and Grievances - EPIC Tapestry Membership/Eligibility and Enrollment Administration - EPIC Tapestry Provider Management and/or Provider/Vendor Contracts - EPIC Tapestry Core - EPIC Business Intelligence Developer (BID) - ideally on the payer side, but if they have any of the following, its great:
- Common Spec/DINE experience
- Create, maintain, optimize SQL queries in EPIC Clarity
- EPIC Cogito experience
- EPIC Caboodle Data Model experience
- Reporting Workbench Report and Extract development Other experience that could be helpful: -
- Experience with Medicare line of business/regulations - EPIC Provider/Payer 'shared instance' experience (working for an integrated health plan) - SQL and/or PL/SQL experience, * 7 years of applicable work experience required (in addition to the degree substitution experience if applicable); 5 years applicable experience in a Healthcare setting preferred (in addition to the degree substitution experience if applicable).
- Preferred technical experience includes strong knowledge of state-of-the-art software engineering approaches in design, build, test, debugging problems, and ongoing technical support, and ability to articulate examples of workflows and processes associated with that experience.
- Expertise with healthcare industry standard messaging formats (e.g., HL7, XML, ANSI x12)
- Experience/exposure to the System Development Life Cycle (SDLC)