Solution Architect - Search (Coveo)

The Search Solution Architect serves as the primary technical expert for the Coveo platform, managing its integration across the Airgas CX ecosystem. This critical role involves designing and implementing search, recommendations, and personalization strategies, which includes ensuring seamless connectivity with platforms like Salesforce and Contentful CMS. The ideal candidate must be highly skilled in search engine relevancy tuning, AI/ML models, REST APIs, and composable front-end technologies like React.js and CSS in a B2B eCommerce environment.

• Define and maintain integration patterns for Coveo with other CX platforms (e.g., Salesforce, Contentful) to ensure unified data flow and a consistent user experience.
• Provide architectural governance for Coveo integrations within the Airgas composable Experience Layer.
• Oversee Coveo configuration and optimization, including search components, indexing, field mapping, and source management.
• Design and govern the customization of relevance tuning and machine learning models, specifically utilizing Query Ranking Expressions (QRE) and Automatic Relevance Tuning.
• Design A/B testing and user behavior analysis, and develop reports for search and content analytics to provide actionable insights to stakeholders.

• Bachelor's Degree
• Hybrid- 3 days in office
• No sponsorship opportunity: Candidates must be legally authorized to work in the U.S. without current or future sponsorship, * Bachelor's degree in Computer Science, Management Information Systems or other relevant area.
• 3+ years of hands-on experience with Coveo (Coveo Cloud, Coveo for Salesforce, or similar) and search technologies.
• Proven experience in eCommerce search and recommendations, specifically within a B2B environment., * Highly preferred professional certification in front-end framework

Tuition reimbursement, AD&D insurance, Parental leave, Health insurance, 401(k) matching, Vision insurance, Dental insurance, Paid jury duty, We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.

Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees' dependents, and an Airgas Scholarship Program for dependent children.

Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world., At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world., Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose., Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.