Operations & Partner Support Manager (Part-Time)

You keep the office running. Come help us keep our franchise network running.

You're the person who makes everything work. You manage the schedules, handle the details, and put out the fires before anyone else even smells smoke. You are deeply organized and reliable, but in your current role, you might feel a little invisible.

We are a rapidly growing wellness franchise (28+ locations), and we need a part-time Operations & Partner Support Manager. We have a clear plan to support our franchise owners, and we need someone with your incredible organizational skills to help us keep everything running smoothly.

What You'll Be Doing

Your job is to be the organized, reliable center of our franchise network. We will give you the playbook, teach you the tools, and guide you every step of the way. You just need to bring your attention to detail and your ability to keep the trains running on time.

Your Day-to-Day

• Keeping Things Moving: Be the friendly first point of contact for our franchise owners when they need help or have questions.
• Sending Updates: Make sure our weekly newsletters and important updates get sent out to the owners on time, every time.
• Hosting Calls: Help us schedule and co-host our weekly group Zoom calls where owners share ideas and get advice.
• Welcoming New Owners: Guide brand new franchise owners through their first 90 days using our step-by-step checklist.
• Talking to Future Owners: Help us reply to people who are interested in buying a franchise and answer their basic questions., * Month 1: We'll teach you everything about us. You'll shadow our team, learn how to answer common questions, and get comfortable with our systems.
• Month 2: You'll take over sending the weekly update emails and help us organize our FAQ library.
• Month 3: You'll be confidently co-hosting our group Zoom calls and helping us welcome new franchise owners to the family., * Part-time (20-30 hrs/week), highly flexible hybrid schedule in St. George.
• Full training provided.
• A role where your organizational skills are truly valued and appreciated.

• You're Incredibly Organized: You love a good checklist, a clean inbox, and making sure nothing falls through the cracks.
• You're a Problem Solver: When someone has a question, you don't just say "I don't know"-you go find the answer.
• You're Good with Computers: You don't need to be a tech genius, but you're comfortable learning new software (and we'll even teach you some cool new AI tools to make your job easier!).