Biomedical Equipment Support Specialist
Role details
Job location
Tech stack
Job description
The Biomedical Equipment Support Specialist provides clinical and administrative support to staff, patients, and administrators for all matters of concern relating to the facility wide lifecycle management of medical equipment.
Duties include, but are not limited to:
- Manages the lifecycle of medical equipment and clinical systems.
- Troubleshoots medical equipment and clinical systems using a variety of technical data and completes corrective action.
- Performs testing and troubleshooting of medical devices and systems involving their interfaces and connections to information systems either directly or through the facility's hardwired and wireless networks.
- Performs incoming inspections, repairs, and planned maintenance on medical equipment and clinical systems.
- Documents all work in the Computerized Maintenance Management System (CMMS).
- Responds to and remediates hazard alerts, recall notifications, and incidents concerning medical equipment and clinical systems. Documents all actions in the appropriate system.
- Monitors system backups, ensures network connectivity, assist in the mitigation of cybersecurity vulnerabilities, and maintains clinical systems.
- Utilizes test equipment in accordance with manufacturer instructions.
- Manages projects involving medical equipment and clinical systems.
- Provides customer support to staff, evaluates issues and needs, responds with solutions, and keeps customers abreast of status.
- Educates staff on the safe operation and user-level maintenance of medical equipment and clinical systems.
- As assigned, may work closely with designated Contracting Officer Representative (COR).
- Complies with applicable standards, policies, procedures, and regulatory requirements.
- Provides guidance and mentorship to expand professional knowledge and enhance technical skillsets.
- May assist with management of installation or upgrade projects for medical devices and systems.
- Maintains and enhances knowledge in technological advancements through professional development and technical training.
- Additional duties are performed as assigned by supervisor related to maintenance, remediation, and tracking of medical systems (action items, special projects, etc.) to meet mission critical requirements. May be asked to assist in other administrative duties as well., * All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
- Selective Service Registration is required for males born after 12/31/1959.
- Must be proficient in written and spoken English.
- Subject to background/security investigation.
- Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- Must pass pre-employment physical evaluation.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- Complete all application requirements detailed in the "Required Documents" section of this announcement.
As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest., * United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy., Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
Requirements
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met., * Associates or higher degree in the biomedical technology or biomedical engineering field, Associates or higher degree in electronics, a field of information technology, or engineering (other than biomedical engineering) AND 1 year of creditable experience; OR
- Completion of the Department of Defense (DOD) biomedical equipment technician training program; OR
- Completion of a DOD training program in repair and maintenance of electronic systems or information technology AND 1 year of creditable experience; OR
- Completion of a biomedical engineering technician or Healthcare Technology Management (HTM) certificate program that included and internship or apprenticeship; OR
- Completion of a biomedical engineering technician or HTM certificate program that did not include and internship AND 1 year of creditable experience; OR
- Hold or having ever held certification as a Certified Biomedical Equipment Technician (CBET), Certified Radiology Equipment Specialist (CRES), Certified Laboratory Equipment Specialist (CLES), or Certified Healthcare Technology Manager (CHTM). Continuous maintenance of certification is not required throughout VHA employment.
- May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Grade Determinations:
GS-5 Biomedical Equipment Support Specialist
- Experience or Education. None beyond basic requirements.
Assignment. Employees at this grade level serve as entry-level developmental BESSs. It is expected that they receive guidance from more experienced staff members and require regular supervision. BESSs at this grade level perform basic tasks designed to prepare them for promotion. 5 They troubleshoot and perform planned maintenance on general medical equipment. Entry-level BESSs assist with incoming inspections and documentation.
GS-7 Biomedical Equipment Support Specialist
- Experience. One year of creditable experience equivalent to the next lower grade. In addition to the experience above, the candidate must demonstrate all of the following KSAs:
- (a) Knowledge of physics, anatomy, and physiology.
- (b) Knowledge of electronics such as analog, digital, and microprocessor theory.
- (c) Knowledge of the use of standard level test equipment such as multimeters, electrical safety analyzers, patient simulators, storage oscilloscopes, manometers, and tachometers.
- (d) Knowledge of basic networking concepts, such as computer and server hardware and software functionality, information technologies and computer virus protection software, available software patches and upgrades, and information security tools (for example, Microsoft Office, Windows operating systems, and McAfee).
- (e) Skill in documenting all services provided in support of medical equipment and clinical systems in a computerized maintenance management system.
- (f) Ability to learn equipment operating and maintenance procedures.
- Assignment. Employees at this grade level serve as developmental BESSs performing an increasing range of duties, under less frequent supervision, but receive guidance and direction regarding unfamiliar or unusual situations for more complex issues designed to prepare them for promotion. They troubleshoot and perform planned maintenance on general medical equipment. Developmental-level BESSs assist with incoming inspections and documentation
GS-9 Biomedical Equipment Support Specialist
- Experience. One year of creditable experience equivalent to the next lower grade. In addition to the experience above, the candidate must demonstrate all of the following KSAs:
- (a) Knowledge of basic networking concepts including Access Control List (ACL), Transmission Control Protocol/Internet Protocol (TCP/IP), and Virtual Local Area Networks (VLAN).
- (b) Knowledge of computer and server hardware and software functionality including virus protection, operating system patches and upgrades, and information security tools.
- (c) Ability to interpret a variety of technical data such as schematic drawings, wiring diagrams, table charts, mathematical expressions, and formulas.
- (d) Ability to use standard level test equipment including multi-meters, electrical safety analyzers, patient simulators, storage oscilloscopes, manometers, and tachometers.
- (e) Ability to perform equipment maintenance and operating procedures.
- Assignment. Employees at this grade level serve as a developmental BESS performing increasingly more complex tasks designed to prepare them to work independently at the full performance level. They troubleshoot and perform planned maintenance on medical equipment. Developmental-level BESSs assist with incoming inspections and documentation. BESSs in this assignment receive increasingly less frequent supervision, direction, or guidance from more experienced staff members.
GS 11 Biomedical Equipment Support Specialist
- Experience. One year of creditable experience equivalent to the next lower grade. In addition to the experience above, the candidate must demonstrate all of the following KSAs:
- (a) Knowledge of standards including National Fire Protection Association (NFPA), Food and Drug Administration (FDA), the Joint Commission (TJC), and the Association for the Advancement of Medical Instrumentation (AAMI) for safe operation of medical equipment and clinical systems.
- (b) Skill in using test and calibration equipment including digital multimeters, electrical safety analyzers, defibrillator analyzers, patient simulators, manometers, tachometers, and Local Area Network (LAN) analyzers.
- (c) Skill in interpreting a variety of technical data including schematic drawings and wiring diagrams. 7
- (d) Skill in applying networking principles, such as Access Control List (ACL), Transmission Control Protocol/Internet Protocol (TCP/IP), and Virtual Local Area Networks (VLAN).
- (e) Ability to perform advanced testing to troubleshoot medical equipment and clinical system interfaces.
- (f) Ability to maintain medical computers and software.
- (g) Ability to manage projects involving medical equipment and clinical systems, Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution., Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education., Drug test No Position sensitivity and risk Non-sensitive (NS)/Low Risk Trust determination process
- Credentialing
- Suitability/Fitness
Benefits & conditions
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered., * Within grade increases at the highest grade held; or
- Promotions with an effective date more than one year old; or
- SF-50's at the highest grade held with an effective date more than one year old.