Configuration Senior Specialist

The Device Support Specialist handles device provisioning and support within Mobility Services under the Infrastructure Services Line of Business, testing iOS updates, applying configuration controls, and troubleshooting issues to optimize performance and ensure data security on government-issued mobile devices. Leveraging mobile device provisioning and iOS update testing, this role implements security settings and assures data integrity. User experience optimization and performance enhancement techniques minimize data loss, while troubleshooting device issues supports compliance. By enforcing configurations, the Device Support Specialist aligns with performance requirements to enhance security, simplify administration, and improve user experience., * Mobile device provisioning

• IOS update testing
• Configuration control application
• Troubleshooting device issues
• User experience optimization
• Security settings implementation
• Data integrity assurance
• Performance enhancement techniques

• Minimum of 10 years' experience providing IT device support and services roles/responsibilities

• Bachelor degree One-and-one- half (1.5) years of additional experience can substitute for one (1) year of a typical degree program.

• Ability to obtain a Public Trust clearance

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.