Desktop Technician

Vaco is hiring Desktop Technicians to support a large-scale Windows 11 upgrade and hardware refresh project. This project will cover several healthcare facilities. Technicians will perform device imaging, hardware deployment, and application setup., * Unbox, tag, and image new devices using standard tools.

• Perform in-place Windows 11 upgrades and verify successful installations.
• Install and validate required software using SCCM or other approved tools.
• Deploy and configure new hardware for end users, ensuring logins, network connectivity, and application access.
• Document devices, activities, and completion status using provided templates.
• Follow daily direction from facility leaders and coordinate with the Vaco support team., Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.
• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
• Virginia residents may access our state specific policies here.
• Residents of all other states may access our policies here.
• Canadian residents may access our policies in English here and in French here.
• Residents of countries governed by GDPR may access our policies here.

• 2 or more years of experience in desktop support, IT field services, or hardware deployment.
• Strong knowledge of Windows 10 and Windows 11 operating systems.
• Experience using SCCM or similar deployment and imaging tools.
• Ability to troubleshoot hardware, software, and connectivity issues.
• Excellent communication and documentation skills.
• Ability to work on-site during normal business hours.