Lead Integration & Observability Specialist (SRE Lead)

We are seeking a Lead Integration & Observability Specialist to design, implement, and lead enterprise observability and reliability solutions, while supporting cloud-based integration platforms on AWS/Azure. The role focuses on monitoring, automation, and operational readiness of applications, APIs, data pipelines, and messaging systems., * Lead the implementation of enterprise observability for applications, APIs, services, batch jobs, and data pipelines.

• Design and standardize monitoring, alerting, logging, metrics, and health checks across distributed systems.
• Integrate observability platforms with incident management and automation tools to support proactive issue detection and remediation.
• Support reliability and availability of integration platforms built on AWS/Azure
• Perform advanced troubleshooting using logs, metrics, and traces to resolve production issues.
• Define operational readiness standards and non-functional requirements.
• Mentor engineers on observability best practices and platform usage.
• Collaborate with product, support, and operations teams to improve service stability and delivery.

• 15+ years of overall IT experience

• 7+ years of relevant experience in Observability / Monitoring / Reliability Engineering

• Strong hands-on experience with enterprise observability tools, such as:

• Instana, Dynatrace, AppDynamics, Prometheus, Grafana

Expertise in:

• Monitoring and alerting design
• Log management and analysis
• Metrics and distributed tracing
• Health checks and SLO/SLI concepts

Experience monitoring AWS/Azure workloads

Strong troubleshooting and incident analysis skills

Experience defining operational and non-functional requirements

Technical leadership and mentoring experience

Automation and ITSM integration (ServiceNow workflows, incident automation)

CI/CD and release management exposure

Cloud integration and messaging exposure

Automation and ITSM integration (ServiceNow workflows, incident automation)