Application Engineer
Allied Universal
Livermore, United States of America
7 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Intermediate Compensation
$ 150KJob location
Livermore, United States of America
Tech stack
Microsoft Word
Microsoft Excel
Microsoft Outlook
Computer Programming
Microsoft PowerPoint
Expertise in Genetec Systems
SharePoint
Software Deployment
Wireless Networks
Lenel
Information Technology
Job description
Allied Universal® is hiring an Application Engineer. The Application Engineer supports installation and service teams with software integration, ensuring seamless operation between multiple software applications. Responsibilities include troubleshooting, programming, system commissioning, upgrades, and advanced diagnostics., * Integrate electronic security systems to deliver cohesive, advanced solutions
- Configure LAN and wireless networks to ensure reliable connectivity and performance
- Diagnose and troubleshoot system issues for optimal functionality
- Collaborate with project teams and end users to support software deployment and usage
- Resolve software-related issues, engaging technical resources when necessary
- Escalate critical problems promptly to minimize project impact
- Coordinate project timelines and resources with the management team for efficiency
- Lead end-user training and manage licensing to ensure successful adoption and continuous development
Requirements
- High school diploma or equivalent
- Certification(s) with access control systems and video platforms, such as AMAG, Lenel, Milestone, Genetec, Software House, or similar
- Minimum of three (3) years of experience programming and troubleshooting access control and video systems
- Advanced knowledge of industry-leading security system and equipment providers
- Decision-making and problem-solving ability
- Ability to read and understand advanced technical information and documentation
- Proficient with MS Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint and Word)
- Excellent verbal and written communication skills, with internal and external stakeholders
- Ability to establish and maintain effective working relationships with both internal and external customers, * College degree in computer science, engineering, or related field
Benefits & conditions
$100,000 - $150,000 a year
AD&D insurance, Health insurance, Retirement plan, Vision insurance, Dental insurance, Disability insurance, Paid holidays, * Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
- Eight paid holidays annually, five sick days, and four personal days
- Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
- Pay Range: $100k-$150k
About the company
Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology - video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you're an installation technician, service technician, engineer, or project manager, you'll discover rewarding opportunities to grow your career as part of a valued team.