Technical Application Engineer (Dutch and English Speaker)

• Advanced Support: Deliver technical support for applications, platforms, and data management systems.
• Incident Management: Investigate and resolve incidents in line with SLAs; perform root cause analysis and implement action plans.
• Collaboration: Work with development teams and stakeholders to deploy fixes and minor changes.
• Maintenance: Ensure timely patch management, installation of updates, and maintain accurate documentation.
• Process Ownership: Participate in ITIL-based incident, problem, and change management processes.

• Infrastructure: Windows Server 2016+ (installation/configuration).
• Databases: MS SQL Server (installation, backup, and restore) or similar.
• Web Services: Experience with IIS Web Portals and FTP.
• Application Management: Monitoring, analysis, and 2nd line support.
• Languages: Full professional proficiency in Dutch and English (both are mandatory).

Nice-to-have skills:

• Experience with Storage and VMware/ESX solutions.
• Identity and Access Management (IAM).
• IT Security best practices., * Education: Bachelor's degree in IT or a related field (or equivalent experience).
• Experience: Solid background in Agile environments and ITIL processes.
• Mindset: Strong problem-solving skills, service-oriented attitude, and a team-player approach.
• Accountability: Ability to work independently with precision.