Leadership Support Officer

Sandwell Metropolitan Borough Council
Oldbury, United Kingdom
11 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
£ 36K

Job location

Oldbury, United Kingdom

Tech stack

Microsoft Word
Microsoft Excel
Microsoft Outlook
Collaborative Software
Microsoft PowerPoint
SharePoint

Job description

Are you an organised, proactive professional with excellent communication skills and a passion for supporting senior leaders?, We are looking for a Leadership Support Officer (LSO) to provide high-quality administrative and executive support to Service Directors within the Children and Education Directorate. This is a key role at the heart of the organisation, supporting senior management to operate effectively while ensuring professionalism, confidentiality and excellent customer service at all times.

As a Leadership Support Officer, you will:

  • Provide exceptional administrative and executive support to Service Directors, ensuring their service areas run smoothly and efficiently.
  • Manage complex diaries, meetings and correspondence, using initiative and sound judgement to prioritise workloads and resolve issues.
  • Organise, attend and minute meetings, including those of a sensitive or confidential nature, tracking actions and ensuring follow-up.
  • Support the delivery of strategic objectives through forward planning, monitoring deadlines and coordinating information across services.

Requirements

  • Experience providing high-level administrative or executive support in a complex organisation, including diary management, meetings and correspondence.
  • Excellent communication skills, both written and verbal, with the ability to engage professionally with senior officers, elected members and external stakeholders.
  • Strong organisational and time-management skills, with the ability to manage competing priorities and meet tight deadlines.
  • High levels of confidentiality and discretion, with experience handling sensitive and politically sensitive information appropriately.
  • Advanced IT skills, including Microsoft Outlook, Word, Excel, PowerPoint and digital collaboration tools such as Teams and SharePoint.

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