Consultant, Professional Services

We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work-life balance., You will be responsible for providing expertise in enterprise projects and initiatives, as well as the overall delivery. This requires great consultancy skills and a deep understanding of the products to be delivered. You will be working collaboratively with clients to understand business processes & requirements, ensuring the delivery of successful, business-critical solutions. As a consultant, you will own the solution implementation including the design, deployment, configuration, and migration of legacy systems and data.

The successful applicant will be experienced and comfortable in project delivery, acting as a trusted advisor to clients and adept at maintaining and developing client relationships.

iM Responsible For…

• Providing product expertise on consulting engagements in all stages including planning, analysis and design of cloud-based solutions.
• Assessing customer requirements, clarifying client's system specifications, understanding their work practices and the nature of their business and formulating appropriate solution designs.
• Working with the technical consultancy team in building and deploying solutions in line with design specifications and best practice.
• Creating any client documentation required to support the successful delivery of the engagement.
• Delivering knowledge transfer sessions to customers and other team members.
• Supporting case study development and providing lessons learned feedback to the wider iManage teams.
• Collaborating cross-functionally within iManage to provide insight from the field on our products.
• Understanding and responding to Client questions and concerns in relation to resolution of any business issues through the use of the technology.

• 5+ experience in a hands-on client-facing consulting role within the Legal, Professional Services and/or financial services industry.
• Bachelor's degree in computers or related field.
• Experience of iManage Work or similar DMS technology.
• Experience in Enterprise System Deployments and relevant technical deployment/OS skills associated.
• Understanding of the typical functions, dynamics and objectives of large organisations working in the legal and professional services sectors.
• Experience in requirements analysis, template design, delivery quality control and workshop design & delivery.
• Confidence in project delivery, acting as a trusted advisor to clients and adept at maintaining and developing client relationships.
• Strong underpinning in cloud-based technologies, supported by an understanding of:

• Networking, security, Windows technologies and solution architecture principles
• Application integration using standard industry interfaces.
• Working knowledge of Microsoft Desktop software, SQL and RDMS technologies

• Excellent business analysis skills, including

• Ability to lead design sessions including user group sessions with individual Practice Groups.
• Understand business & product usability.
• Influence outcomes of design sessions to align with product best practices.

Bonus Points If I Have...

• Experience in Cloud Deployments (Multi-tenant enterprise deployments).
• Experience with Citrix/Virtual desktop implementations.
• Experience in formal requirements capture and design notations.
• Networking/ security/ infrastructure design experience.
• Technical experience in Scripting/ development e.g. VB Script, LUA, Python, .Net.

to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways!

iM Getting To…

• Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and
• scalability!
• Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class
• protocols to drive innovation.
• Own my career path with our internal development framework. Ask us more about this!
• Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and
• interactive Microsoft courses & training.
• Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.
• Enjoy flexible work hours that empower me to balance personal time with professional commitments.
• Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.

iManage Is Supporting Me By...

• Creating an inclusive environment where I can help shape the culture not just by fitting in, but by
• adding to it.
• Providing a market competitive salary that is applied through a consistent process, equitable for all
• our employees, and regularly reviewed based on industry data.
• Rewarding me with an annual performance-based bonus.
• Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at
• 100% pay)
• Matching my pension contribution (up to 6%)
• Offering BUPA private medical insurance & a Simplyhealth cash plan to help with the everyday costs.
• Providing Group life cover (including life insurance, income protection and critical illness
• protection).
• Encouraging me to take time off with 25 days annual leave, bank holidays, and other life events
• Caring for my mental health and well-being with multiple company wellness days and free access to
• the Healthy Minds app for mindfulness, meditation and more.

iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to [email protected] so our team members can review. About iManage… At iManage, we are dedicated to Making Knowledge Work . Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we're looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry's best and brightest. That's the iManage way. It's how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do.