Digital Delivery Analyst

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, Support the planning and coordination of platform releases and delivery activities \r\n

, Produce and maintain delivery performance reports, service review reports and operational updates for internal and external stakeholders \r\n

, Analyse business and operational requirements and help translate them into clear delivery actions \r\n

, Track risks, dependencies, timelines and delivery progress \r\n

, Create and maintain accurate reporting documentation \r\n

, Support ongoing audit activity through documentation management and evidence gathering \r\n

, Maintain logs relating to defects, risks, actions and dependencies \r\n

, Coordinate with testing teams to support User Acceptance Testing (UAT) activities \r\n

, Help prepare testing plans and track outcomes \r\n

, Support change requests and continuous improvement initiatives \r\n

, Assist with smoke testing and release support where required \r\n

, Provide clear and timely updates to internal stakeholders and external partners \r\n

, Liaise with suppliers and delivery teams to ensure requirements and deadlines are met \r\n

, Support ticket management processes and service-related communications \r\n

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, Excellent communication skills with the ability to engage confidently across teams \r\n

, Strong analytical and reporting capability \r\n

, Highly organised with strong attention to detail \r\n

, A proactive, adaptable approach and willingness to learn quickly \r\n

, Comfortable working in a fast-paced, evolving environment \r\n

, Experience within digital platforms, technology delivery, operations, or service environments would be advantageous \r\n

Up to \u00a345,000 PA plus benefits \r\n

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An exciting opportunity has arisen for an ambitious and analytically minded Digital Delivery Analyst to join a growing digital delivery function within a large-scale environment. \r\n

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This is a newly created position following a wider business restructure, offering the successful candidate the chance to shape the role and make a genuine impact from day one.\n\nYou'll support the delivery and ongoing enhancement of a customer-focused digital platform used across complex operational environments.\n\nThe role offers a varied workload combining reporting, analysis, coordination, stakeholder communication and governance support. \r\n

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Working within a small, collaborative team, you'll gain excellent exposure across digital delivery, operational performance, compliance and platform improvement initiatives. \r\n

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