Senior IT Development Manager - GenAI & Agentic AI Solutions (US)

The Senior IT Development Manager - GenAI & Agentic AI Solutions leads the strategy, design, development, and delivery of enterprise-grade Generative AI and Agentic AI solutions across the organization. This role is accountable for building scalable, secure, and compliant AI platforms and use cases, while also engaging with third-party AI vendors to onboard and integrate vendor-led solutions in alignment with Information Security, Model Risk Management (MRM), Privacy, and regulatory requirements.

The role provides deep technical and delivery leadership, operates with a high degree of autonomy, and partners closely with business, architecture, risk, InfoSec, Legal, and compliance teams to ensure AI capabilities are delivered safely, responsibly, and at scale., GenAI & Agentic AI Delivery Leadership

• Lead end-to-end delivery of Generative AI and Agentic AI solutions, including LLM-based applications, AI agents, orchestration frameworks, and decision automation capabilities.
• Establish and enforce engineering standards, reference architectures, and reusable patterns for GenAI and agent-based systems across the enterprise.
• Drive the adoption of secure AI development practices, including prompt governance, model evaluation, human-in-the-loop controls, and explainability considerations.
• Oversee complex, multi-stream AI initiatives spanning multiple applications, platforms, and lines of business.

Vendor Engagement & Solution Onboarding

• Lead evaluation, onboarding, and integration of third-party AI and GenAI vendor solutions, including SaaS, platforms, and embedded AI capabilities.
• Partner with vendors to assess architecture, data flows, model usage, and operational controls to meet internal technology and risk standards.
• Coordinate vendor onboarding across Technology, Information Security, Privacy, Legal, Sourcing, and Risk teams to support timely approvals and deployment.

Risk, InfoSec & Regulatory Compliance

• Ensure all AI solutions (internal and vendor-led) comply with Information Security, data protection, privacy, and regulatory expectations.
• Partner closely with Model Risk Management (MRM) to support model classification, documentation, validation, and ongoing monitoring requirements.
• Support regulatory examinations, audits, and internal governance forums related to AI usage, controls, and technology risk.
• Embed AI governance and control requirements into delivery processes to enable "secure-by-design" outcomes.

People & Delivery Management

• Directly and indirectly manage a large and diverse team of IT professionals (engineering managers, software engineers, architects, QE, and contractors) delivering AI solutions.
• Set clear delivery priorities, funding alignment, and execution plans across multiple concurrent initiatives.
• Coach and develop talent in modern AI engineering practices, cloud-native development, and responsible AI delivery.

Strategic Leadership & Stakeholder Engagement

• Act as a trusted technology advisor to senior business and technology leaders on GenAI and Agentic AI strategy, risks, and investment trade-offs.
• Monitor external industry trends, regulatory developments, and competitor activity related to AI adoption in financial services.
• Collaborate with peer leaders to define enterprise AI roadmaps and support broader transformation initiatives.

There may be occasional travel required to Canada to support business needs and stakeholder engagement.

Depth & Scope:

• Deep expertise and knowledge of Bank, technology standards and leading large and varied teams of professionals
• Extensive knowledge and understanding of businesses and/or organizational practices/ disciplines
• Advanced knowledge of external competition, industry and/or market trends in relation to own function / business
• Directs/manages a large and diverse group / team of IT professionals (e.g. up to 50) focused on complex development, system enhancements, new releases, large-scale applications / projects across multiple product lines / businesses, involving significant scope and complexity
• Sets operational team direction and works autonomously in the management of the unit and collaborates with others to establish and execute on common goals, * Domestic Travel - Occasional
• International Travel - Never
• Performing sedentary work - Continuous
• Performing multiple tasks - Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds - Occasional
• Sitting - Continuous
• Standing - Occasional
• Walking - Occasional
• Moving safely in confined spaces - Occasional
• Lifting/Carrying (under 25 lbs.) - Occasional
• Lifting/Carrying (over 25 lbs.) - Never
• Squatting - Occasional
• Bending - Occasional
• Kneeling - Never
• Crawling - Never
• Climbing - Never
• Reaching overhead - Never
• Reaching forward - Occasional
• Pushing - Never
• Pulling - Never
• Twisting - Never
• Concentrating for long periods of time - Continuous
• Applying common sense to deal with problems involving standardized situations - Continuous
• Reading, writing and comprehending instructions - Continuous
• Adding, subtracting, multiplying and dividing - Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

• Undergraduate degree or Technical Certificate
• Graduate degree, preferred
• 10+ years related experience, * Progressive technology leadership experience, including experience delivering complex, large-scale systems.
• Demonstrated experience with:
• Generative AI / LLM-based systems
• Cloud-native and API-driven architectures
• Vendor solution onboarding and third-party risk management
• Information Security, MRM, and regulated-environment delivery

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards), We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.