Network Support Engineer (L2, Site Lead)
Iron Service Global Inc
Somerville, United States of America
14 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Senior Compensation
$ 83KJob location
Somerville, United States of America
Tech stack
Virtual Private Networks (VPN)
Routing
Network Switches
Network Routing
Network Routers
Storage Devices
Firewalls (Computer Science)
Information Technology
Network Support
Hardware Infrastructure
Job description
Break-fix:
- Visually inspecting devices to assess equipment status
- Rebooting routers, servers, storage devices or other equipment
- Providing loop-back cables in order to test circuits remotely
- Re-seating or replacing components or cables
- Removing Alternating Current ("AC") or Direct Current ("DC") power from equipment
- Cleaning equipment or connectors
- Connecting a client-provided test set or test router to equipment
- Swapping removable storage media
- Installing or replace modular equipment components
- Dispatching equipment for repair
- Cleaning fibers
- Taking light levels
- Installing loop backs
- Providing planned maintenance or circuit migration support
- Installing Small Form Factor Pluggables (each an "SFP") or Gigabit Interface Converters (each a "GBIC")
- Troubleshooting hardware problems on any device
- Racking and de-racking of any device installed
- Labeling/inventory equipment plus digital picture and serial number recording
- Tape backup: cassette exchange and storage in strongbox
- Power cycling a router, server, switch and soft-booting a server
- Follow Data Eradication process
Provisioning:
- Install cables or optics for new circuits
- Re-connect / disconnect / replace existing circuits
- Testing of cables and optics
Deployment:
- Physical Cabling
- Cable Management
- Northbound Cabling (Fiber/Copper/Power)
- Rack/Stack/Jack
- Installation Support (PDU, Network Switches, etc.)
- E-Waste and other clean-up activities
Requirements
Do you have experience in Network routing?, Do you have a Bachelor of Science?, * Proven experience in a network administrator role
- Hands on experience in networking, routing and switching
- Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
- Experience with firewalls, Internet VPN's remote implementation, troubleshooting, and problem resolution is desired
- Ability to set up and configure server hardware
- Familiarity with backup and recovery software and methodologies
- Great at organizing, prioritizing and multitasking
- CCNA, Network+, CCNP, CCDP, CCIE or equivalent
- BSc degree in Computer Science or related field or equivalent
Associate's degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred
Benefits & conditions
3.73.7 out of 5 stars 10 1st Ave, Somerville, MA 02143 $29.09 - $40.00 an hour - Full-time