Network / System Engineer III (Enterprise Voice and Video Engineer - ECVT)

• Design, configure, and certify enterprise voice and video solutions aligned to business goals.
• Develop high- and low-level designs and standards for Cisco UC, SIP trunking, and session management.
• Lead delivery of complex platform upgrades on time and on budget, including change and risk evaluation.
• Provide L3 support for visible production issues and ensure successful transition to operations.
• Create and maintain engineering documentation, SOPs, blueprints, and certification results.
• Interface with vendors and internal partners to drive roadmap and standards compliance.
• Assess emerging technologies and align solutions with multiyear architecture roadmaps.

We are seeking a Network / System Engineer III to join our dynamic team and lead an enterprise Telephony Platform Upgrade. The ideal candidate will have strong experience in voice infrastructure, VoIP, unified communications, and large-scale enterprise networking and a proven ability to design, certify, and deliver complex voice and video collaboration solutions., * BS/BA in Engineering or Computer Science.

• 10+ years in Voice and Collaboration for large enterprises. Financial industry experience preferred.
• Expertise in voice technologies: SIP trunking and interworking, VoIP protocols (H.323/SIP), IP PBX, session management.
• Hands-on with SBCs and platforms such as Genesys and Cisco UC and collaboration suites.
• Strong LAN/WAN knowledge: wired/wireless, data center, load balancing, hypervisors, Fibre Channel, IP/MPLS, SONET/SDH, DWDM, IP Multicast, QoS.
• Experience with routers, switches, load balancers, firewalls, and WAN optimization. Juniper, Aruba, Arista, Cisco, and SonRibbon exposure is a plus.
• Ability to interpret technology updates for applicability in complex environments. Strong analytical and critical thinking skills.
• Experience automating and scripting for configuration reconciliation and process efficiency.
• Knowledge of virtualization across on prem, public, private, and hybrid cloud models.

Technical Skills:

• Large-scale Cisco Collaboration: CUCM, Unity Connection, Jabber, Webex, Webex Teams, MRA, Expressway, TelePresence, CMS, TMS, DX/SX/IX endpoints, Spark/Spark Boards.
• VMware vSphere with ESXi and vCenter.
• Protocols and media: SRTP, RTP, Opus, SCCP, SIP and SIP interworking.
• Call routing in complex environments: QSIG, MGoogle Cloud Platform, CAC, H.323, SIP.
• TDM, VoIP, call control, and next-gen networks using APIs, WebRTC, HTML5.
• Session management with Avaya Aura, Cisco SME, Acme, Asterisk, SonRibbon.
• SIP and ISDN/PRI trunking, carrier integration, RFC standards adherence.
• SonRibbon gateway configuration/integration (2K, 5K, 7K, 9K).
• L2 VLANs and routing protocols: BGP, IS-IS, OSPF.
• QoS standards and best practices for real-time media. E911 on Cisco and West/Intrado.

Preferred Skills:

• Experience as an enterprise network and voice architect in regulated environments.
• Strong communication, documentation, and program execution skills.

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.