Network Specialist/Radio Technician

We are looking for an experienced radio technician with strong networking skills.

Report To:

The Network Specialist/Radio Technician will work under the direction of the Service Manager and will work with office administrators. This person will have a considerable level of diverse responsibilities.

Duties:

• Networking for two-way radio systems including designing, programming, and installation of Cisco and FortiGate equipment
• Maintenance and repair of IP and Digital two-way radio systems, microwave networks, and dispatch consoles
• Responsible for installing and trouble-shooting networks and wireless communications equipment at various locations for public safety agencies and commercial businesses
• Communicate and follow up with service customers regarding order statuses, services, back ordered parts, etc.
• Answer phone calls from customers and other employees
• Create, distribute, process, update, and close work orders throughout the day and week for all local service calls.
• Program and align two-way radios and radio systems
• Assist in the planning and designing of new installations, systems, and equipment
• Attend training and read publications to remain current in electronic technology
• Prepare as-build documentations
• Any other duties as assigned

• Associates Degree in Networking or Electronics preferred
• Network Certifications preferred

Requirements:

• Experience maintaining or repairing wireless communication systems and networks
• Ability to pass a drug test and background check
• Must possess excellent communication and listening skills
• Must have excellent organizational and time management skills
• Must possess a strong attention to detail
• Must be proficient in Microsoft Office Suite

Desired Attributes:

• A team player
• Trustworthy
• Motivated
• Dependable
• Organized
• Respectful
• Willing to learn
• Professional
• Accountable for team and personal success

• Salary is based on experience
• This position is available to the right candidate immediately or with appropriate notice to current employer
• Health, Dental, & Vision Plans
• Life & Disability Insurance
• Comprehensive 401(k) with Company Match
• Paid leave and vacation
• Fun and friendly atmosphere with casual dress code
• Profit Sharing
• Annual Employee Appreciation Party

Job Type: Full-time

GenComm is one of Wisconsin's largest two-way radio dealers with thousands of customers in Wisconsin and Illinois and is a family-owned business with five locations in Madison, Milwaukee, Eau Claire, Wisconsin Rapids, and McHenry. IL. GenComm is fully versed in the newest advances in technology, from digital two-way radios to 9-1-1 dispatch systems, in addition to sales and rentals, service and repair, installations, vehicle lighting and custom vinyl lettering/graphics/signs.