Manager, Solution Architecture

Blue Cross NC is seeking a Manager of Solution Architecture to lead a high-performing team of Solution Architects that partner with business and technology leaders to deliver complex, enterprise-scale solutions. This role blends hands-on architecture leadership with people management, coaching, stakeholder relations, and operational excellence-ensuring our solutions are secure, scalable, cost-effective, and aligned to business outcomes. Successful candidates will have technical strength and practical experience in a wide range of modern data and integration technologies ideally with healthcare payer business acumen.

WhatYou'llDo

Lead & Grow a High-Performing Architecture Team (People Leadership)

• ProvideTechnology Leadership / Guidance / Oversightacross critical programs and platforms, setting architecture direction, reviewing solutions, and ensuring adherence to standards and guardrails.

• Build andmaintainstrongRelationship Managementwith business stakeholders, delivery teams, and technology partners; translate strategy into actionable architecture roadmaps.

• Navigate and resolveConflictacross priorities, constraints, and viewpoints;facilitateoutcomes that balance time-to-market, quality, cost, and risk.

• OwnPerformance Monitoringof your architecture team-set expectations, define measurable outcomes, conduct regular coaching and performance reviews, and recognize achievements(Recognitions).

• DriveCareer Developmentthrough mentoring, skills planning, certification pathways, and succession planning.

• ChampionProcess Improvementto streamline architecture engagements, standards, and governance; reduce friction while improving consistency.

• ProduceValue Reporting(roadmaps, KPIs, OKRs, cost/benefit narratives) that clearly communicate how architecture accelerates delivery and reduces risk.

Be a Hands-On Architecture Practitioner & Coach

• FosterTechnology Partnershipwith engineering, security, operations, and business teams to shape solutions that meet functional and non-functional requirements.

• DemonstrateDeep Technology Expertiseinseveralmodernarchitecturetechnologiesand coach architects on depth vs. breadth.

• AccelerateTechnology Innovation / PoCefforts to de-risk decisions andvalidatesolution approaches; cultivate a culture of experimentation with guardrails.

• OwnSoftware Design / Conceptual Architecturedeliverables-reference architectures, solution diagrams, sequence flows, NFRs, and decision records.

• SupportWork Decomposition / Project Managementby shaping epics and features, clarifying dependencies, and aligning architecture runway with delivery plans.

What You Bring

• Bachelor's degree or advanced degree (where required)

• 8+ years of experience in related field.

• In lieu of degree, 10+ years of experience in related field.

• At least2of those yearsas an architect;2-4+ yearsleadinggroups ofITarchitectsor engineers.

• Technical depth in at leastfour of these areas: Cloud, integration, data,AI/ML/GenAI/Agentic,software development,security, resiliency.

• Demonstrated delivery of complex, multi-team solutions in hybrid cloud or cloud-native environments.

• Strong communicationand storytelling-able to simplify complexity, influence decisions, andaligndiverse stakeholders.

• Hands-onproficiencywith architecture practices: conceptual & logical design, non-functional requirements, security by design, integration patterns (APIs, events), resiliency, and observability.

Preferred Qualifications

• Healthcare payer/provider domain familiarity (claims, eligibility, care management, member/provider data).

• Certifications (e.g., TOGAF, Azure, AWS, Snowflake, Databricks) and/orSAFe/Agile experience.

• Proven experience indata solution architecture(platforms, modeling, governance, analytics) or equivalentexpertisementoring data architects.

• Experienceestablishingand employingarchitecture standards, patterns, and governance with measurable adoption.

• Exposure toarchitecture modeling tools and notations (ArchiMate,UML, BPMN) and documentation practices., Agile Methodology, Data Architecture, Enterprise Architecture Framework, Information Technology (IT) Services, Information Technology Strategies, IT Service Management (ITSM), Requirements Gathering, Security Architecture Design, Services Management, Solution Architecture, Solution Planning, Solutions Design, Technical Knowledge, Technical Requirements, Technological Innovation, Technology Needs Assessments

• The opportunity to work at thecutting edgeof health care delivery with a teamthat'sdeeply invested in the community

• Work-life balance, flexibility, and the autonomy to dogreat work

• Medical, dental, and vision coverage along withnumeroushealth and wellness programs

• Parental leave and support plus adoption and surrogacyassistance

• Career development programs and tuition reimbursement for continued education

• 401k match including an annual company contribution

• Learn more

WhereYou'llWork

Our Hybrid Flex approach is builton presencewith a purpose - giving you flexibility to work remotely with intentional in-person connection - that supports a workplacethat'sflexible, connected, and future focused.

In a Hybrid-Flex role,you'llwork in the office at least two days a week for collaboration and connection. In a Remote Flex role,you'llwork virtually, with a few in-office visits each year formeaningfulmoments that matter.

Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in anystateslistedonthis job posting. Onsite expectations will be discussed during the interview process.

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs.Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

*Based on annual corporate goal achievement and individual performance. $143,616.00 - $229,786.00