Senior Data Center Technician
Role details
Job location
Tech stack
Job description
Coordinates, monitors, administers, and services technical environments. Completes implementations, carries out integration activities, and provides operational support for technical environments.
A Network Administrator Operator manages and maintains an organization's network infrastructure, ensuring security and performance
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Experience with routers, switches, and firewalls
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Strong problem-solving and communication skills
Basic Purpose
Provide onsite technical support for data center and equipment to ensure continuous availability. Perform troubleshooting, escalations, and resolve incidents and problems when detected. Interface with various support teams and vendors to ensure appropriate resolution during system outages or periods of reduced performance. Able to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved.
Requirements
Do you have experience in Problem-solving?, Do you have a Bachelor's degree?, * Intermediate Data Center / IT Operations experience
- Software & Hardware tools utilized to perform day to day Data Center functions
- Knowledge of LAN/WAN topologies, protocols, and standards
- Must exhibit excellent communication and grammatical skills
- Demonstrated analytical and problem solving skills
- Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
- Ability to work independently and as part of a team
- Ability to work under pressure (urgent problems, deadlines, changing priorities)
- Familiar with network cabling (types, distance limitations, testing, connectors, handling)
- Familiar with electrical & optical transceivers (SFP+, QSFP+, GLCT, DAC, CFP2, DWDM)
- Familiar with server hardware and components
- Familiar with electrical standards, connector types, power budget calculations, AC vs. DC, single phase vs. three phase, etc.
- Familiar with datacenter design in relation to heat dissipation and air flow
- Meticulous and obsessive about organized cabling
- Detail oriented and organized
Desired
- 5+ years progressive data center experience.
- Bachelor's degree in Information Technology or the equivalent combination of training, education, and experience
- Experience and technical training in WAN/LAN communications including experience installing, basic configuring and maintaining Cisco routers and switches
- Experience in presenting technical solutions and/or recommendations
- Knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issues
- Knowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systems
- Advanced skill in diagnosing and troubleshooting issues
- Advanced research, analytical, and problem solving skills
Benefits & conditions
Pulled from the full job description
- 401(k)
- Health insurance
- 401(k) matching
- Vision insurance
- Dental insurance
- Life insurance
- Disability insurance, We offer a comprehensive benefits package including medical, dental, vision, and disability insurance; 401(k)., * 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance