Linux NOC Engineer

Motion Recruitment Partners LLC.
Seabrook, United States of America
14 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate

Job location

Seabrook, United States of America

Tech stack

Confluence
JIRA
Microsoft Outlook
SharePoint
Data Logging
Documentation System
Information Technology
ServiceNow

Job description

If you want to be at the center of groundbreaking change and thrive in fast-paced environments, this is the role for you. The main attraction for the role is you are hands-on in bringing connection to everyone. You are also ensuring seamless satellite-to-mobile service worldwide. They are seeking proactive, passionate professionals who want to make a difference in the world. And because the company is small, you have the chance to grow with them. Also, you gain unparalleled learning in a unique industry while enjoying a company that is growing every single day., 50% Incident Management Tools (ServiceNow, Jira, Remedy)

30% Telecom Technologies (RAN/Core/OSS/Satellite/Gateway)

20% Collaboration and Documentation (Teams, SharePoint, Confluence)

Daily Responsibilities

60% Hands On (incident intake, triage, coordination)

20% Management Duties (tracking, escalation, audit documentation)

20% Team Collaboration (NOC, technical ops, customer updates)

Requirements

Bachelor's degree in Telecommunications, IT, Computer Science, or related field

2-5 years' experience in telecom service assurance, NOC support, or incident management

Strong understanding of incident management, logging, classification, and escalation

Customer-facing communication skills (written and verbal)

Proficiency with ITSM / incident management tools (ServiceNow, Remedy, Jira, etc.)

Experience in 24*7 operational or shift-based environments

Desired Skills & Experience

ITIL Foundation or service management certification

Exposure to mobile, satellite, or hybrid telecom networks in global operations

Familiarity with service domains: RAN, core, transport, OSS/NMS, gateway, satellite

Experience with collaboration/documentation tools (Outlook, Teams, Confluence, SharePoint)

Works well with a team and can handle pressure situations.

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