Salesforce Systems Analyst

We are seeking a Systems Analyst with strong Salesforce expertise to operate at the intersection of business and technology. This role is ideal for someone who thrives on translating complex stakeholder needs into scalable, high-impact Salesforce solutions. In this role, you'll contribute across requirements gathering, configuration, integration support, and light development within an Agile environment. You'll support a complex, global Salesforce instance serving 30+ countries, with a focus on reducing technical debt and optimizing performance. You'll primarily support global marketing stakeholders while also influencing broader business functions through integrations with regional teams, enterprise systems (including SAP), and eCommerce platforms. What You'll Do

• Partner with business and technical stakeholders to gather and document requirements, including user stories, functional specifications, acceptance criteria, and process flows
• Design and configure Salesforce solutions, leveraging Flow Builder, automation tools, and object model design
• Support system integrations, including source-to-target mapping, API interactions (REST/SOAP), and data flow analysis
• Collaborate within an Agile environment, contributing to sprint planning, backlog grooming, and delivery cycles
• Translate technical concepts into clear, business-friendly language across cross-functional teams
• Assist with platform optimization efforts, helping streamline a complex global Salesforce instance
• Provide support for UAT, defect triage, and QA-related activities

• Hands-on experience with Salesforce Sales Cloud and Experience Cloud
• Proficiency with:

• Flow Builder and process automation
• Salesforce data model and configuration (objects, fields, relationships)

• Experience gathering and documenting requirements in an Agile environment
• Strong understanding of systems integration concepts, including APIs and data flows
• Experience using Agile tools such as Jira
• Excellent communication skills with the ability to bridge business and technical teams
• Relevant Salesforce certification (e.g., Admin, Platform App Builder, Business Analyst, or Developer I)

Preferred Qualifications

• Exposure to one or more of the following:
• Salesforce Marketing Cloud, Life Sciences Cloud, Data Cloud, or Loyalty Management
• Working knowledge of Apex and SOQL (junior-level development experience)
• Familiarity with CI/CD tools such as Copado, Gearset, or Git-based workflows
• Experience with Confluence for documentation and collaboration
• Background in a regulated industry (e.g., life sciences, healthcare) with an understanding of compliance and data privacy
• Experience integrating with SAP or marketing automation platforms
• Experience supporting UAT and defect management processes

• Onsite: Monday, Tuesday, Thursday
• Remote: Wednesday, Friday
• Standard business hours: 8:00 AM - 5:00 PM

Job Type & Location This is a Contract to Hire position based out of Raleigh, NC. Pay and Benefits The pay range for this position is $60.00 - $70.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.