Senior Technical Program Manager*

We are seeking an entrepreneurial and passionate Technical Program Manager to elevate our customer experience through ultra-fast and performant Front-End Digital Experiences. This role focuses on leveraging a Headless Content Management System to provide personalized digital experiences, collaborating with cross-functional teams to enhance client experiences across Digital Platforms., * Drive end-to-end execution of initiatives spanning CMS, design system, and Next.js application layers.

• Translate business and content requirements into structured technical initiatives with clear milestones.
• Coordinate across engineering, design, content strategy, SEO, and marketing for cohesive delivery.
• Manage dependencies across CMS schema changes, API integrations, and deployment workflows.
• Participate in architectural discussions and performance optimization.
• Produce clear written communication for program briefs, status updates, and decision records.
• Facilitate decision-making around content workflows and release processes.

• Experience leading technical programs for web applications or digital experiences.
• Strong understanding of modern front-end architectures, especially Next.js or React.
• Familiarity with headless CMS platforms and content modeling concepts.
• Ability to engage in discussions about rendering strategies, caching, and API integration.
• Demonstrated success driving alignment across engineering, design, and content teams.
• Excellent written and verbal communication skills.
• Ability to operate in ambiguous environments.

Nice-to-Have Skills:

• Background in software engineering or web platform architecture.
• Experience with GROQ/GraphQL, REST APIs, and edge rendering.
• Familiarity with design systems and accessibility standards.
• Experience supporting SEO-critical or high-traffic web experiences.
• Track record of improving content workflows and CMS governance.