Senior BizOps Engineer - Oracle E-Business Suite (R12) / DevOps Engineer

We are seeking a highly skilled Senior BizOps Engineer with deep expertise in Oracle E-Business Suite (R12) and strong DevOps engineering experience to support mission-critical enterprise financial systems. This is an individual contributor role focused on production support, operational excellence, CI/CD enablement, automation, and business continuity for Oracle EBS financial applications.

The ideal candidate will bring strong technical depth in Oracle EBS technical support, PL/SQL development, workflow troubleshooting, DevOps automation, monitoring, and enterprise integrations, with hands-on support for finance and procurement modules., Provide end-to-end support for Oracle E-Business Suite R12 financial ecosystems, including:

• General Ledger (GL)
• Accounts Payable (AP)
• Accounts Receivable (AR)
• Fixed Assets (FA)
• Cash Management (CM)
• Procurement

Responsibilities:

• Daily production support
• Incident triage
• Root cause analysis
• System issue resolution
• Business continuity support
• Performance stabilization

Oracle Technical Development & Support

Hands-on technical support across:

• SQL
• PL/SQL
• Oracle APIs
• Inbound / outbound interfaces
• Unix commands
• Shell scripting

Work with:

• Oracle Web ADI
• Oracle Forms
• Forms Personalization
• AME
• Oracle Workflow
• BI Publisher
• Oracle Reports
• Noetix

Integration & Customization Support

Support enterprise integrations and custom solutions including:

• Oracle ISG
• Boomi
• Edicom
• APRO
• Noetix
• GL Wand
• Third-party interfaces

Responsibilities:

• Technical solution implementation
• Interface troubleshooting
• Integration monitoring
• Custom report / conversion support

DevOps Engineering

Implement and manage DevOps practices including:

• CI/CD pipelines
• Build automation
• Deployment automation
• Version control
• Monitoring & observability
• Configuration management

Hands-on tools:

• Jenkins
• Bitbucket
• CI/CD pipelines

Batch Processing & Workflow Support

• Monitor and troubleshoot:

• Batch jobs
• Concurrent programs
• Oracle workflows
• Approval workflows
• PL/SQL execution issues
• AP / PO approval processes

• Ensure operational reliability and timely job execution.

Monitoring & Observability

Work with enterprise monitoring platforms including:

• Splunk
• Dynatrace
• Remedy

Responsibilities:

• Performance monitoring
• Alert management
• Observability dashboard support
• Proactive issue prevention

Documentation & Operational Governance

Create and maintain:

• SOPs
• Deployment playbooks
• Monitoring scripts
• Technical documentation
• Data fixes
• UAT support materials
• Training documentation

Cross-Functional Collaboration

Partner with:

• Development teams
• Functional teams
• DBA teams
• Business stakeholders
• Infrastructure teams

Responsibilities:

• Technical delivery coordination
• Compliance support
• Security alignment
• Audit readiness
• Service quality management

• Oracle E-Business Suite R12
• Oracle Technical Support
• SQL
• PL/SQL
• Oracle APIs
• Oracle Workflow
• AME
• BI Publisher
• Oracle Reports
• Noetix
• Unix / Shell Scripting
• DevOps
• Jenkins
• Bitbucket
• CI/CD
• Production Support
• Incident Management, * Boomi
• Oracle ISG
• Edicom
• APRO
• GL Wand
• Splunk
• Dynatrace
• Remedy
• Citrix
• Confluence
• SharePoint
• JIRA, 5-10+ years of relevant experience, including:
• 5+ years hands-on Oracle EBS R12 technical support
• Strong DevOps engineering experience
• Enterprise financial systems production support