Cloud Marketplace and Process Analyst

The Cloud Operations team supports TD SYNNEX's Cloud business across Europe. The team builds and runs central cloud processes that are secure, cost-efficient, scalable, and compliant.

This role is ideal for candidates looking to build a future in cloud services, has an understanding of cloud billing concepts, and the ability to analyze, question, and resolve technical or financial issues. We are looking for someone who can think clearly, act with confidence, and is eager to grow their cloud career in a leading global technology distributor like TD SYNNEX.

The Analyst works closely with Platform, IT, Finance, Legal, country teams, AWS partners, and vendors. The main goal is to ensure cloud services work correctly, follow rules, and scale effectively across 21+ European countries.

Main Responsibilities

Support central Cloud Operations processes across internal and external platforms.

Review and analyze AWS usage and billing data, including:

• Costs
• Discounts
• Credits
• Savings programs

Understand, investigate, and help resolve TD Synnex internal platform and AWS billing-related questions or issues.

Support AWS payer account onboarding, including IAM setup (users, roles, access), following AWS security and compliance standards.

Support and manage the AWS Billing Transfer process between entities.

Ensure AWS billing data is accurate, transparent, and clearly explained to internal stakeholders.

Build an understanding of:

• AWS Billing Transfer models
• AWS European Sovereign Cloud structure and requirements

Contribute to cloud cost control, optimization, and operational improvements.

Systems & Process Enablement

Act as a business contact for cloud operational systems.

Work with Platform and IT teams to help define and improve:

• Billing requirements
• Pricing and revenue processes
• Reporting and visibility needs

Support improving and simplifying cloud processes so they are easy to follow and scale across regions.

Governance & Compliance

Help ensure cloud operations follow:

• Legal requirements
• Financial controls
• Internal policies

Review existing processes and identify gaps, risks, or improvement opportunities.

Support audit and internal review preparation.

Maintain clear and structured documentation for cloud operational procedures.

Project & Stakeholder Management

Support and manage small to medium operational or system projects.

Break down complex topics into clear actions and next steps.

Track progress, raise risks early, and communicate clearly.

Work closely with:

• Country organizations
• Vendors and AWS partners
• Finance, Legal, IT, and Platform teams

Communicate with confidence and explain technical or billing topics in simple, understandable language.

Interest in AWS concepts and services

Understanding of:

• Cloud billing and invoices
• Cost models
• Discounts and credits

Ability to analyze technical and billing issues, connect information, and ask the right questions

Basic to good knowledge of AWS IAM (users, roles, access)

Interest in cloud financial management (FinOps) and cost optimization

Experience or exposure to cloud platforms, SaaS, or software services

Strong analytical thinking and problem-solving skills

Ability to think independently, take ownership, and act with confidence

Comfortable working in an international and changing environment

Willingness to learn, grow, and take on responsibility

Good written and spoken English

Additional European languages are a plus

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. What's In It For You? * Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. * Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. * Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. * Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. * Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program. * Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don't meet every single requirement? Apply anyway. At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!