IT Support & Reporting Assistant

• Support internal reporting processes across operational and finance functions.
• Assist with maintaining ERP system data accuracy, particularly within EFACS.
• Help produce scheduled and ad-hoc management reports.
• Support users with routine EFACS-related queries and reporting requirements.
• Assist with troubleshooting reporting issues where required.

Finance and Data Analysis Responsibilities

• Assist with finance-related reporting and data analysis tasks.
• Support reconciliation and validation of reporting outputs.
• Help identify opportunities to improve reporting workflows and automation.

Report Development Responsibilities

• Assist with report generation using Excel and reporting tools.
• Support development of simple automated reporting solutions.
• Assist with extracting and preparing data for internal stakeholders.
• Help improve efficiency of recurring reporting tasks through automation where possible.

General Responsibilities

• Assist with ensuring company software systems remain secure, functional and aligned with business requirements.
• Support continuous improvement of reporting processes as EFACS capability expands across the group.
• Undertake any other duties from time to time as can be reasonably requested by the company.

Do you have experience in Technical support?, The purpose of this role is to support the day-to-day operation of company IT systems and reporting processes, with involvement in supporting the EFACS ERP system and internal reporting activities., * Good working knowledge of Microsoft Excel.

• Basic understanding of IT hardware setup and user support processes.
• Strong attention to detail when working with data.
• Ability to communicate effectively with both technical and non-technical users.
• Well organised and capable of managing multiple tasks.
• Ability to work to agreed procedures and deadlines.
• Willingness to learn ERP systems, particularly EFACS, and reporting technologies.
• Exposure to ERP systems such as EFACS.
• Basic knowledge of reporting tools.
• Experience supporting reporting within finance or manufacturing environments.

SHD Composite Materials, a Cambium company, is an AI-led, global advanced composite materials company headquartered in the UK with sites across Europe, the UK and the USA. Our proprietary materials platform combines Al-driven molecular design with state-of-the-art chemistry, materials science, biology, and manufacturing capabilities. We develop new advanced materials and provide ISO qualified prepregs, films, adhesives and bespoke solutions to the highest performing applications and teams across the world. Our 200+ team proudly serves hundreds of customers across the aerospace, defence, energy, motorsport, marine and other high-performance industries, providing unique materials development and manufacturing capability to accelerate their development cycles and achieve higher performance. With a wealth of experience and leading AI led development in the composites industry, SHD is ideally placed to provide high quality products at short lead times together with excellent service and first-class technical support.