Head of Solution & Design, Salesforce

NTT Ltd.
Birmingham, United Kingdom
9 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Birmingham, United Kingdom

Tech stack

Data Architecture
Salesforce
Enterprise Application Integration
Cloud Platform System
Multi-Cloud
Data Strategy
Data Management
Cloud Integration

Job description

The community plays a critical role from early-stage strategy and presales through to delivery assurance and continuous alignment with client outcomes and continuous thought leadership and innovation You will work closely with key stakeholders across our global practices. practice Leadership, Delivery, GTM and growth, and pur partners to shape and govern best-in-class Salesforce solutions for our clients., As Head of Solution & Design, you will define and lead the strategic direction, quality, and consistency of solution architecture and design across the Salesforce practice., * Architecture Vision & Strategy

  • Define and evolve the Salesforce architecture vision, standards, and best practices across UKI
  • Ensure alignment with global NTT DATA capabilities and industry trends
  • Drive innovation and adoption of emerging Salesforce and adjacent technologies
  • Design Authority & Governance
  • Establish and lead design governance, ensuring high-quality, scalable, and secure solutions
  • Act as the escalation point for complex architectural decisions
  • Maintain consistency and quality across all solution designs
  • Presales & Growth Enablement
  • Lead solutioning for strategic bids and presales activities
  • Partner with Sales and Industry teams to shape compelling, value-led client propositions
  • Provide oversight on solution estimation, commercials, and delivery feasibility
  • Cross-Cloud Integration & Alignment
  • Ensure cohesive architecture across Salesforce clouds and enterprise platforms
  • Promote integration patterns, data strategy, and interoperability across ecosystems
  • Align solutions with client enterprise architecture and business strategy
  • Thought Leadership & Engineering Excellence
  • Act as a visible thought leader internally and externally
  • Champion engineering quality, reusable assets, and innovation
  • Contribute to market positioning through whitepapers, events, and client engagement
  • People Leadership & Capability Development
  • Build, lead, and grow a high-performing Solution & Design team
  • Develop talent through coaching, mentoring, and structured career pathways
  • Foster a culture of continuous learning, collaboration, and technical excellence
  • Training, People Growth & Culture
  • Drive capability uplift across architecture and functional roles
  • Embed a strong culture of knowledge sharing, inclusivity, and continuous improvement
  • Support diversity and inclusion initiatives within the practice, We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

Requirements

  • Proven experience in a senior architecture leadership role within a Salesforce or enterprise consulting environment
  • Deep expertise across Salesforce platform and multi-cloud architectures (e.g., Sales, Service, Experience, Data, Integration)
  • Strong track record in defining architecture strategy and leading large-scale transformation programmes
  • Experience leading presales, solution shaping, and complex bid responses
  • Demonstrated ability to build and lead high-performing architecture and consulting teams
  • Strong understanding of enterprise integration patterns, data architecture, and cloud ecosystems
  • Excellent stakeholder management skills, with the ability to influence at C-suite level
  • Passion for innovation, engineering excellence, and continuous improvement
  • Strong communication and thought leadership presence in client and internal forums

About the company

We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network. We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a Disability Confident Committed Employer - we want to see every candidate performing at their best throughout the job application and interview process, if you require any reasonable adjustments during the recruitment process, please let us know and we look forward to hearing from you. Workplace type : About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

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