AI & Digital Innovation Delivery Director, Digital Transformation & Innovation

BDO USA, LLP
Milwaukee, United States of America
4 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Milwaukee, United States of America

Tech stack

Artificial Intelligence
Application Performance Management
Application Services
Azure
Cloud Computing
Software Quality
Information Systems
Data Architecture
Information Engineering
DevOps
Monitoring of Systems
Machine Learning
Microsoft SQL Server
Systems Development Life Cycle
Release Management
Power BI
Azure
Software Safety
Software Engineering
Enterprise Software Applications
Microsoft Power Automate
Delivery Pipeline
Large Language Models
Multi-Agent Systems
Prompt Engineering
Technical Debt
GIT
Containerization
AI Platforms
Information Technology
Production Code
Virtual Agents
Software Version Control
Serverless Computing
Docker

Job description

The Managing Director, AI & Digital Innovation Delivery is responsible for leading AI solution delivery strategy, engineering governance, and execution across the DT&I portfolio.

This role provides oversight of multiple delivery functions, establishes enterprise-level standards, and ensures alignment with firm strategy, governance, and operational priorities. The Director collaborates with senior leadership to support the delivery of AI-enabled solutions and digital transformation initiatives., AI Strategy & Architecture

  • Develops and maintains AI solution delivery strategy aligned with firm priorities
  • Establishes enterprise architecture standards for AI-enabled solutions
  • Evaluates emerging technologies and determines applicability to the DT&I portfolio
  • Supports development of reusable platforms and capabilities

Portfolio Delivery Oversight

  • Provides oversight of multiple delivery teams and workstreams
  • Monitors delivery progress, risks, and outcomes
  • Ensures alignment with timelines, budgets, and quality expectations
  • Supports prioritization of initiatives and resource allocation

SDLC Governance

  • Defines standards for SDLC processes, DevOps practices, and engineering quality
  • Ensures consistency in deployment, testing, and release management practices
  • Identifies risks related to scalability, performance, and technical debt

Risk Management

  • Ensures alignment with firm governance, regulatory requirements, and security standards
  • Supports implementation of AI governance and responsible AI practices
  • Collaborates with risk and compliance stakeholders

Stakeholder Engagement

  • Communicates with senior stakeholders regarding delivery status and priorities
  • Supports alignment between technology and business objectives
  • Participates in governance and leadership forums

Performs other duties as assigned

Supervisory Responsibilities:

  • Acts as a direct supervisor to team members and technical leads, as assigned
  • Acts as a career advisor and mentor to team members as assigned

Requirements

  • Bachelor's degree required, focus in Information Systems, Computer Science, Engineering, Information Technology, preferred, * Fifteen (15) or more years of experience in software development, AI/ML engineering, or cloud infrastructure, required
  • Ten (10) or more years of experience as a lead developer writing production code, including AI/ML solution design and implementation, preferred
  • Five (5) or more years of experience with AI orchestration frameworks (Semantic Kernel, LangChain, or equivalent) and Azure AI services, preferred
  • Seven (7) or more years managing CI/CD pipelines and SDLC processes in Azure DevOps environments, preferred
  • Experience establishing AI model governance frameworks including responsible AI policies and model lifecycle management, preferred
  • Experience delivering enterprise-scale solutions in professional services, assurance, or accounting industries, preferred
  • Experience with multi-agent systems, RAG architectures, and LLM function-calling patterns, preferred, * Extensive knowledge of Microsoft Azure including AI services (Azure AI Foundry, Azure OpenAI, Semantic Kernel) and application services (Azure DevOps, Azure Functions, Logic Apps, SQL Server), required
  • Strong understanding of SDLC methodologies, DevOps practices, and CI/CD pipeline management, required
  • Experience with AI orchestration frameworks (Semantic Kernel, LangChain, AutoGen, Copilot Studio), required
  • Extensive knowledge of prompt engineering, RAG patterns, vector databases, and embedding models, preferred
  • Experience with BI tools (Power BI, DAX), CI/CD pipelines, and source control (Git), preferred
  • Experience with containerization (Docker, Azure Container Apps) and monitoring tools (Azure Monitor, Application Insights), preferred, * Strong expertise in AI solution development, DevOps management, and designing scalable enterprise applications
  • Ability to serve as a lead developer and AI architect while managing SDLC processes and providing team leadership
  • Robust knowledge of AI agent patterns, Semantic Kernel architecture, prompt engineering, and model governance
  • Familiarity with data architecture and ability to collaborate with data engineering and infrastructure teams
  • Excellent problem-solving skills with a focus on AI safety, code quality, and operational reliability
  • Strong communication skills with the ability to convey technical concepts to non-technical stakeholders and leadership
  • Experience presenting AI solution and architectural recommendations to governance bodies (e.g., Architecture Review Boards)
  • Strong knowledge of security best practices, responsible AI standards, and compliance considerations in enterprise environments
  • Ability to work across technical teams and business stakeholders in complex, fast-paced enterprise environments
  • Self-directed with the ability to manage multiple priorities and competing deadlines
  • Collaborative mindset with the ability to build relationships across all levels of the organization

About the company

Join us at BDO, where you will find more than a career, you'll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world. At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization. BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm's success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm's success, with no employee contributions. We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on: * Welcoming diverse perspectives and understanding the experience of our professionals and clients * Empowering team members to explore their full potential * Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities * Celebrating ingenuity and innovation to transform our business and help our clients transform theirs * Focus on resilience and sustainability to positively impact our people, clients, and communities * BDO Total Rewards that encompass so much more than traditional "benefits." Click here to find out more!

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