Service Receptionist
Role details
Job location
Tech stack
Job description
- Greet customers warmly and direct them to the appropriate service personnel or departments
- Answer and route all incoming calls using multi-line phone systems with professionalism and courtesy
- Manage appointment scheduling, calendar coordination, and follow-up communications
- Maintain accurate records through data entry, filing, and proofreading of documents
- Support office management tasks such as filing, organizing paperwork, and handling correspondence
- Provide excellent customer support by addressing inquiries promptly and courteously
Requirements
Do you have experience in Record keeping?, We are seeking an energetic and detail-oriented Service Receptionist to be the welcoming face of our dealership. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to clients and visitors. Your organizational skills and office management expertise will ensure smooth daily operations and a positive experience for everyone who walks through our doors., * Proven office management or administrative experience in a fast-paced environment
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
- Experience with multi-line phone systems and phone etiquette standards
- Excellent organizational skills with keen attention to detail and accuracy in data entry and proofreading
- Ability to handle clerical tasks such as filing, calendar management, and time management effectively
Join us as a Service Receptionist to be the friendly first point of contact that sets the tone for an exceptional customer experience.