Information Technology Technician

Under the general direction of the Information Technology Manager I (ITM I), the incumbent will provide client and facilities support by scheduling, coordinating, and installing network cabling at the Department of Justice (DOJ) and DOJ client facilities statewide, and will assist with the computer room environmental integrity. The incumbent will work with DOJ clients and vendors on obtaining quotes for network cabling and environmental support equipment and supplies. The incumbent will develop and maintain site cabling and cabinet diagrams, provide support by installing and/or removing cabling, miscellaneous hardware components such as servers, switches, and hubs, and assist with overseeing ongoing computer room environmental support service within the computer room. The incumbent will provide technical assistance for the planning and coordinating of projects and computer room maintenance services with minimal impact to the mission critical business timelines and systems. This includes providing input for power, electrical, cooling, and heating requirements to ensure the correct cabling, connectors, and connectivity to the power distribution units meets current standards and requirements for computer room equipment. The incumbent also monitors and reports issues with the computer room environmental integrity. The incumbent works with vendors and state staff in the development of solutions for remedial maintenance for the air conditioning, electrical backup and water leakage environment problems. The incumbent assists with the ongoing computer room environmental support service within the section., When using education to meet the Alternate Range Criteria, education must include at least 6 semester units (or 9 quarter units) of information technology or closely related course work. Closely related coursework refers to a course of study involving the study of computing, such as software engineering, computer engineering, Management Information Systems, Geographic Information System, and computing technology., The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

1. Completed one year of satisfactory additional experience performing duties equivalent to or higher than an Information Technology Technician, or

2. Completed an additional 30 semester or 45 quarter units from an accredited college or university.

Range C. This range shall apply to persons who meet the Minimum Qualifications for the classification and who have:

1. Completed two years of satisfactory additional experience performing duties equivalent to or higher than an Information Technology Technician, or

2. Completed an additional 60 semester or 90 quarter units from an accredited college or university.

When the requirements for the criteria are met and upon recommendation of the appointing power, the employee moving from Range A to Range B shall receive a rate under the provisions of California Code of Regulations, title 2, section 599.674. The employee moving from Range B to Range C shall receive a rate under the provisions of California Code of Regulations, title 2, section 599.676., In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Oral and written communication skills.
• Experience installing, removing, troubleshooting network cabling (cable/fiber).
• Experience installing and removing hardware components such as servers, routers, and switches.
• Experience working with vendors to obtain quotes, coordinate repair, and provide input on renewals.
• Ability to work effectively with all levels of technical staff and management.
• Ability to work various shifts (weekends, holidays, on-call) and travel statewide as required.
• Ability to ensure that resolutions are timely, accurate, and well documented.

Please note that this classification contains multiple salary ranges. New-to-State employees will be given the minimum salary of Range A, unless you meet Alternate Range Criteria 482. For current state employees and/or those with reinstatement rights, your salary will be determined in accordance with applicable laws, rules, and regulations., Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx.